several questions about Outlook and Beta and then some....


P

Patricia

Like most, I am having several problems with Outlook. One of them has almost
corrected itself, but is I am still having the problem. The problem is when
I go to delete a message, move it to a folder, anything that has to do with
something other then typing, sending, and receiving emails, I get a "folder
is full" msg from this thing. before anyone gives me an answer to this
problem, keep in mind that I am not a technical person, and if someone would
give me a straight-forward answer on how to fix it, would be fine. I have
written to Office Live and to the the office customer service for answers.
that was before I found out that i had to read the manual and ask you guys.

My next question or comment (depending on how someone takes it) is
Microsoft themselves. Why did they give the public a chance to try out the
software, if they are not going to support it, or answer any questions? That
is just plain stupid on their part. Why would a person who designs a new
concept car, let John Q. Public take a spin in it, and if Mr. Public has a
sticky problem, and the designer cannot give a straight-forward answer to the
car's problem and how to fix it ,then why should the public test drive it?
I know I took a risk in it, but I got tired of Outlook 2003 running slow in
downloading emails, then when I first installed the software.

Speaking of which, why did Office 2007 overwrite my Office 2003 program,
when Microsoft was not going to release it until January of 2007 or later,
and we are only evaluating the program. I do not have my orginal disks to
2003, because I attending the rollout event in my area, received a coupon to
download it from the website, so I cannot re-install office 2003 back on my
system. If I can get someone to help me in doing that and the other problem
(Only for the outlook program) I would appreciate it. send directly to
(e-mail address removed). Thanks.
 
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P

Patrick Schmid

Apparently you didn't read the notes before you downloaded the beta.
They clearly stated that you should not install this in a production
environment, or put more bluntly, on a computer that you use for actual
work.
Microsoft made this beta available so that people can prepare for 2007.
E.g., courses need to be changed, rollouts at companies prepared, IT
professionals need to become familiar with it, etc. Unfortunately, the
stable Google betas (and other betas from Microsoft) have changed the
perception of the public of what a beta is. That means, many people
downloaded and installed this beta thinking it's just a different name
for free software. You seemed to have done that.
That Microsoft doesn't provide any support shouldn't be a surprise to
you, if you had read the warnings before downloading. There is a small
group of actual beta testers (10,000) that receive technical support.
Members of that group tend to provide peer technical support in these
newsgroups.
Office 2007 is a real beta, and as such should be slower than any
release version, e.g. Outlook 2003. It is surprising to me that you
thought a beta version would be faster than your current release
version. During the setup, you should have chosen custom setup and told
the setup to keep all previous versions. The setup as you see it is the
one that will ship with 2007. Microsoft doesn't provide any special beta
setup that behaves differently from the one they will ship, because
setup has to be beta tested as well. In addition, it has always been the
case that only one version of Outlook can be on one computer.
Lastly, no one here will email you to help you solve your problems. You
have to check the replies in the newsgroups yourself.

What kind of email account do you have?

Patrick Schmid
 
P

Pat Garard

G'Day Patricia,

I too had problems with the 2007 Beta, so I uninstalled it. I suggest you do the
same AFTER reading this response in its entirety.

When I came to re-install Office 2003, I found that I did not need the CD. (This
may NOT apply to you)

Please try this....
Start>Control Panel, Add or Remove Programs
Select "Microsoft Office <Edition> 2003 ...."; Click "Change"; wait ...
Select "Reinstall or Repair"; Click "Next"
Select "Reinstall Office"; Click "Install" ..... and continue

Now if this will not work, you are really in the Poo - I suggest you purchase
an Academic copy of Office 2003 and install it OR reinstall the 2007 Beta.

If it does work, it MAY not solve the problem immediately! AFTER the
above, I had to....
"Clean up Outlook by removing it"
Start>Control Panel, Add or Remove Programs
Select "Microsoft Office <Edition> 2003 ...."; Click "Change"; wait ...
Select "Add or Remove features"; Click "Next"
"Outlook" UNCHECK the box; Click "Update" ..... and continue

"Reinstall Outlook"
Start>Control Panel, Add or Remove Programs
Select "Microsoft Office <Edition> 2003 ...."; Click "Change"; wait ...
Select "Add or Remove features"; Click "Next"
"Outlook" CHECK the box; Click "Update" ..... and continue

Good Luck!
 
P

Pat Garard

Well Patrick! You certainly have the high moral ground!
Enjoy it!
 
P

Patricia

considering your snide remark, I did not appreciate your criticism, and this
should not have been offered at all. I have a road runner account, which
should not have mattered in the first place. Microsoft sshould stopping
thinking that everyone is technically savvy when they have these offereings.
I do not have no other computer other then the one I am one.
 
P

Patrick Schmid

If you install beta software on your only computer and are not
technically savy, then you deserve criticism.

From what I can tell, road runner is a POP3 account. So it looks like
the problem is with the file on your computer. You should try a new
profile first. For that, close Outlook, go into Control Panel, Mail and
select Profile. Then create a new one. You want to add your current
email account to this profile. You also want to add your current PST
file to the profile.
You can find the correct email setup in your current profile, as well as
the location of your current data file. Simply enter all those same
settings for your new profile. You should be able to do all of this in
Control Panel, Mail.

Patrick Schmid
 
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M

Milly Staples [MVP - Outlook]

In Patrick's defense, he has been very prolific in his support of this beta
and has taken the extra step to forward bugs found by non-technical beta
testers to Microsoft bug database, all above and beyond the expectations of
a beta tester.

I am of the same opinion as Patrick with this willy-nilly downloading of
beta software, ignoring ALL of the warnings about its stability, fitness for
use in a production environment, and having a backup of your information.
People who ignore the warnings get what they get.

"There are seldom technological solutions to behavioral problems." Many
people saw that Microsoft was offering an Office suite for free and blithely
d/l the beta code without any care for what beta means. I have no sympathy
for those who can find how to navigate to the pages and then ignore the big
boxed warnings.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pat Garard asked:

| Well Patrick! You certainly have the high moral ground!
| Enjoy it!
|
| || Apparently you didn't read the notes before you downloaded the beta.
|| They clearly stated that you should not install this in a production
|| environment, or put more bluntly, on a computer that you use for
|| actual work.
|| Microsoft made this beta available so that people can prepare for
|| 2007. E.g., courses need to be changed, rollouts at companies
|| prepared, IT professionals need to become familiar with it, etc.
|| Unfortunately, the stable Google betas (and other betas from
|| Microsoft) have changed the perception of the public of what a beta
|| is. That means, many people downloaded and installed this beta
|| thinking it's just a different name for free software. You seemed to
|| have done that.
|| That Microsoft doesn't provide any support shouldn't be a surprise
|| to you, if you had read the warnings before downloading. There is a
|| small group of actual beta testers (10,000) that receive technical
|| support. Members of that group tend to provide peer technical
|| support in these newsgroups.
|| Office 2007 is a real beta, and as such should be slower than any
|| release version, e.g. Outlook 2003. It is surprising to me that you
|| thought a beta version would be faster than your current release
|| version. During the setup, you should have chosen custom setup and
|| told the setup to keep all previous versions. The setup as you see
|| it is the one that will ship with 2007. Microsoft doesn't provide
|| any special beta setup that behaves differently from the one they
|| will ship, because setup has to be beta tested as well. In addition,
|| it has always been the case that only one version of Outlook can be
|| on one computer.
|| Lastly, no one here will email you to help you solve your problems.
|| You have to check the replies in the newsgroups yourself.
||
|| What kind of email account do you have?
||
|| Patrick Schmid
|| --------------
|| http://pschmid.net
||
||
|| ||
||| Like most, I am having several problems with Outlook. One of them
||| has almost corrected itself, but is I am still having the problem.
||| The problem is when I go to delete a message, move it to a folder,
||| anything that has to do with something other then typing, sending,
||| and receiving emails, I get a "folder is full" msg from this thing.
||| before anyone gives me an answer to this problem, keep in mind that
||| I am not a technical person, and if someone would give me a
||| straight-forward answer on how to fix it, would be fine. I have
||| written to Office Live and to the the office customer service for
||| answers. that was before I found out that i had to read the manual
||| and ask you guys.
|||
||| My next question or comment (depending on how someone takes it) is
||| Microsoft themselves. Why did they give the public a chance to try
||| out the software, if they are not going to support it, or answer
||| any questions? That is just plain stupid on their part. Why would
||| a person who designs a new concept car, let John Q. Public take a
||| spin in it, and if Mr. Public has a sticky problem, and the
||| designer cannot give a straight-forward answer to the car's problem
||| and how to fix it ,then why should the public test drive it? I
||| know I took a risk in it, but I got tired of Outlook 2003 running
||| slow in downloading emails, then when I first installed the
||| software.
|||
||| Speaking of which, why did Office 2007 overwrite my Office 2003
||| program, when Microsoft was not going to release it until January
||| of 2007 or later, and we are only evaluating the program. I do
||| not have my orginal disks to 2003, because I attending the rollout
||| event in my area, received a coupon to download it from the
||| website, so I cannot re-install office 2003 back on my system. If
||| I can get someone to help me in doing that and the other problem
||| (Only for the outlook program) I would appreciate it. send
||| directly to (e-mail address removed). Thanks. --
||| Patricia
 
P

Pat Garard

Hi Milly,

I have followed Patrick's work - it is clearly deserving and of great merit.

I have followed your work - it also is deserving and of great merit.

Patricia has made some foolish judgements and is already paying for them...
People who ignore the warnings get what they get.
....as you put it.

A simple direct statement to that effect would, I feel, have sufficed.
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

Milly Staples said:
In Patrick's defense, he has been very prolific in his support of this beta
and has taken the extra step to forward bugs found by non-technical beta
testers to Microsoft bug database, all above and beyond the expectations of
a beta tester.

I am of the same opinion as Patrick with this willy-nilly downloading of
beta software, ignoring ALL of the warnings about its stability, fitness for
use in a production environment, and having a backup of your information.
People who ignore the warnings get what they get.

"There are seldom technological solutions to behavioral problems." Many
people saw that Microsoft was offering an Office suite for free and blithely
d/l the beta code without any care for what beta means. I have no sympathy
for those who can find how to navigate to the pages and then ignore the big
boxed warnings.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pat Garard asked:

| Well Patrick! You certainly have the high moral ground!
| Enjoy it!
|
| || Apparently you didn't read the notes before you downloaded the beta.
|| They clearly stated that you should not install this in a production
|| environment, or put more bluntly, on a computer that you use for
|| actual work.
|| Microsoft made this beta available so that people can prepare for
|| 2007. E.g., courses need to be changed, rollouts at companies
|| prepared, IT professionals need to become familiar with it, etc.
|| Unfortunately, the stable Google betas (and other betas from
|| Microsoft) have changed the perception of the public of what a beta
|| is. That means, many people downloaded and installed this beta
|| thinking it's just a different name for free software. You seemed to
|| have done that.
|| That Microsoft doesn't provide any support shouldn't be a surprise
|| to you, if you had read the warnings before downloading. There is a
|| small group of actual beta testers (10,000) that receive technical
|| support. Members of that group tend to provide peer technical
|| support in these newsgroups.
|| Office 2007 is a real beta, and as such should be slower than any
|| release version, e.g. Outlook 2003. It is surprising to me that you
|| thought a beta version would be faster than your current release
|| version. During the setup, you should have chosen custom setup and
|| told the setup to keep all previous versions. The setup as you see
|| it is the one that will ship with 2007. Microsoft doesn't provide
|| any special beta setup that behaves differently from the one they
|| will ship, because setup has to be beta tested as well. In addition,
|| it has always been the case that only one version of Outlook can be
|| on one computer.
|| Lastly, no one here will email you to help you solve your problems.
|| You have to check the replies in the newsgroups yourself.
||
|| What kind of email account do you have?
||
|| Patrick Schmid
|| --------------
|| http://pschmid.net
||
||
|| ||
||| Like most, I am having several problems with Outlook. One of them
||| has almost corrected itself, but is I am still having the problem.
||| The problem is when I go to delete a message, move it to a folder,
||| anything that has to do with something other then typing, sending,
||| and receiving emails, I get a "folder is full" msg from this thing.
||| before anyone gives me an answer to this problem, keep in mind that
||| I am not a technical person, and if someone would give me a
||| straight-forward answer on how to fix it, would be fine. I have
||| written to Office Live and to the the office customer service for
||| answers. that was before I found out that i had to read the manual
||| and ask you guys.
|||
||| My next question or comment (depending on how someone takes it) is
||| Microsoft themselves. Why did they give the public a chance to try
||| out the software, if they are not going to support it, or answer
||| any questions? That is just plain stupid on their part. Why would
||| a person who designs a new concept car, let John Q. Public take a
||| spin in it, and if Mr. Public has a sticky problem, and the
||| designer cannot give a straight-forward answer to the car's problem
||| and how to fix it ,then why should the public test drive it? I
||| know I took a risk in it, but I got tired of Outlook 2003 running
||| slow in downloading emails, then when I first installed the
||| software.
|||
||| Speaking of which, why did Office 2007 overwrite my Office 2003
||| program, when Microsoft was not going to release it until January
||| of 2007 or later, and we are only evaluating the program. I do
||| not have my orginal disks to 2003, because I attending the rollout
||| event in my area, received a coupon to download it from the
||| website, so I cannot re-install office 2003 back on my system. If
||| I can get someone to help me in doing that and the other problem
||| (Only for the outlook program) I would appreciate it. send
||| directly to (e-mail address removed). Thanks. --
||| Patricia
 
P

Patrick Schmid

Pat,

I probably should have kept it to a short one-sentence. Every once in a
while though, I just get so annoyed by users wrecking their perfectly
fine working computers with the beta, that I just can't help myself.

Patricia, sorry that you became the target of a long rant instead of
just a short message.

Patrick Schmid
--------------
http://pschmid.net

Hi Milly,

I have followed Patrick's work - it is clearly deserving and of great merit.

I have followed your work - it also is deserving and of great merit.

Patricia has made some foolish judgements and is already paying for them...
People who ignore the warnings get what they get.
...as you put it.

A simple direct statement to that effect would, I feel, have sufficed.
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

Milly Staples said:
In Patrick's defense, he has been very prolific in his support of this beta
and has taken the extra step to forward bugs found by non-technical beta
testers to Microsoft bug database, all above and beyond the expectations of
a beta tester.

I am of the same opinion as Patrick with this willy-nilly downloading of
beta software, ignoring ALL of the warnings about its stability, fitness for
use in a production environment, and having a backup of your information.
People who ignore the warnings get what they get.

"There are seldom technological solutions to behavioral problems." Many
people saw that Microsoft was offering an Office suite for free and blithely
d/l the beta code without any care for what beta means. I have no sympathy
for those who can find how to navigate to the pages and then ignore the big
boxed warnings.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pat Garard asked:

| Well Patrick! You certainly have the high moral ground!
| Enjoy it!
|
| || Apparently you didn't read the notes before you downloaded the beta.
|| They clearly stated that you should not install this in a production
|| environment, or put more bluntly, on a computer that you use for
|| actual work.
|| Microsoft made this beta available so that people can prepare for
|| 2007. E.g., courses need to be changed, rollouts at companies
|| prepared, IT professionals need to become familiar with it, etc.
|| Unfortunately, the stable Google betas (and other betas from
|| Microsoft) have changed the perception of the public of what a beta
|| is. That means, many people downloaded and installed this beta
|| thinking it's just a different name for free software. You seemed to
|| have done that.
|| That Microsoft doesn't provide any support shouldn't be a surprise
|| to you, if you had read the warnings before downloading. There is a
|| small group of actual beta testers (10,000) that receive technical
|| support. Members of that group tend to provide peer technical
|| support in these newsgroups.
|| Office 2007 is a real beta, and as such should be slower than any
|| release version, e.g. Outlook 2003. It is surprising to me that you
|| thought a beta version would be faster than your current release
|| version. During the setup, you should have chosen custom setup and
|| told the setup to keep all previous versions. The setup as you see
|| it is the one that will ship with 2007. Microsoft doesn't provide
|| any special beta setup that behaves differently from the one they
|| will ship, because setup has to be beta tested as well. In addition,
|| it has always been the case that only one version of Outlook can be
|| on one computer.
|| Lastly, no one here will email you to help you solve your problems.
|| You have to check the replies in the newsgroups yourself.
||
|| What kind of email account do you have?
||
|| Patrick Schmid
|| --------------
|| http://pschmid.net
||
||
|| ||
||| Like most, I am having several problems with Outlook. One of them
||| has almost corrected itself, but is I am still having the problem.
||| The problem is when I go to delete a message, move it to a folder,
||| anything that has to do with something other then typing, sending,
||| and receiving emails, I get a "folder is full" msg from this thing.
||| before anyone gives me an answer to this problem, keep in mind that
||| I am not a technical person, and if someone would give me a
||| straight-forward answer on how to fix it, would be fine. I have
||| written to Office Live and to the the office customer service for
||| answers. that was before I found out that i had to read the manual
||| and ask you guys.
|||
||| My next question or comment (depending on how someone takes it) is
||| Microsoft themselves. Why did they give the public a chance to try
||| out the software, if they are not going to support it, or answer
||| any questions? That is just plain stupid on their part. Why would
||| a person who designs a new concept car, let John Q. Public take a
||| spin in it, and if Mr. Public has a sticky problem, and the
||| designer cannot give a straight-forward answer to the car's problem
||| and how to fix it ,then why should the public test drive it? I
||| know I took a risk in it, but I got tired of Outlook 2003 running
||| slow in downloading emails, then when I first installed the
||| software.
|||
||| Speaking of which, why did Office 2007 overwrite my Office 2003
||| program, when Microsoft was not going to release it until January
||| of 2007 or later, and we are only evaluating the program. I do
||| not have my orginal disks to 2003, because I attending the rollout
||| event in my area, received a coupon to download it from the
||| website, so I cannot re-install office 2003 back on my system. If
||| I can get someone to help me in doing that and the other problem
||| (Only for the outlook program) I would appreciate it. send
||| directly to (e-mail address removed). Thanks. --
||| Patricia
 
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P

Pat Garard

Hi Patrick - we are as one!

For the record:- I seem to need to junk IE7 Beta on top of Office 2007 beta,
so here's my story:
Start: IE6 Office 2003 Pro Alls well
IE7 Beta Office 2003 Pro Alls well
IE7 Beta Office 2007 Beta OL refuses to print (propres.dll?)
Custom Outlook
Today hangs
Editor loses
cursor/wrong cursor
Slow to display
e-mail content
IE7 Beta Office 2003 Pro Some issues re-installing OL2003
OL wont print HTML
(Outlook NG)
IE6 Office 2003 Pro Alls well
IE7 Beta Office 2003 Pro OL wont print HTML
SO:
A disappointing experience with Office 2007, and some kind of "sequence"
problem that now stops me using IE7 Beta......

If and lights come on for you, please let me know.
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

Patrick Schmid said:
Pat,

I probably should have kept it to a short one-sentence. Every once in a while
though, I just get so annoyed by users wrecking their perfectly fine working
computers with the beta, that I just can't help myself.

Patricia, sorry that you became the target of a long rant instead of just a
short message.

Patrick Schmid
--------------
http://pschmid.net

Hi Milly,

I have followed Patrick's work - it is clearly deserving and of great merit.

I have followed your work - it also is deserving and of great merit.

Patricia has made some foolish judgements and is already paying for them...
People who ignore the warnings get what they get.
...as you put it.

A simple direct statement to that effect would, I feel, have sufficed.
--
Regards,
Pat Garard
Melbourne, Australia
_______________________

"Milly Staples [MVP - Outlook]"
In Patrick's defense, he has been very prolific in his support of this beta
and has taken the extra step to forward bugs found by non-technical beta
testers to Microsoft bug database, all above and beyond the expectations of
a beta tester.

I am of the same opinion as Patrick with this willy-nilly downloading of
beta software, ignoring ALL of the warnings about its stability, fitness
for
use in a production environment, and having a backup of your information.
People who ignore the warnings get what they get.

"There are seldom technological solutions to behavioral problems." Many
people saw that Microsoft was offering an Office suite for free and
blithely
d/l the beta code without any care for what beta means. I have no
sympathy
for those who can find how to navigate to the pages and then ignore the big
boxed warnings.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pat Garard asked:

| Well Patrick! You certainly have the high moral ground!
| Enjoy it!
|
| || Apparently you didn't read the notes before you downloaded the beta.
|| They clearly stated that you should not install this in a production
|| environment, or put more bluntly, on a computer that you use for
|| actual work.
|| Microsoft made this beta available so that people can prepare for
|| 2007. E.g., courses need to be changed, rollouts at companies
|| prepared, IT professionals need to become familiar with it, etc.
|| Unfortunately, the stable Google betas (and other betas from
|| Microsoft) have changed the perception of the public of what a beta
|| is. That means, many people downloaded and installed this beta
|| thinking it's just a different name for free software. You seemed to
|| have done that.
|| That Microsoft doesn't provide any support shouldn't be a surprise
|| to you, if you had read the warnings before downloading. There is a
|| small group of actual beta testers (10,000) that receive technical
|| support. Members of that group tend to provide peer technical
|| support in these newsgroups.
|| Office 2007 is a real beta, and as such should be slower than any
|| release version, e.g. Outlook 2003. It is surprising to me that you
|| thought a beta version would be faster than your current release
|| version. During the setup, you should have chosen custom setup and
|| told the setup to keep all previous versions. The setup as you see
|| it is the one that will ship with 2007. Microsoft doesn't provide
|| any special beta setup that behaves differently from the one they
|| will ship, because setup has to be beta tested as well. In addition,
|| it has always been the case that only one version of Outlook can be
|| on one computer.
|| Lastly, no one here will email you to help you solve your problems.
|| You have to check the replies in the newsgroups yourself.
||
|| What kind of email account do you have?
||
|| Patrick Schmid
|| --------------
|| http://pschmid.net
||
||
|| ||
||| Like most, I am having several problems with Outlook. One of them
||| has almost corrected itself, but is I am still having the problem.
||| The problem is when I go to delete a message, move it to a folder,
||| anything that has to do with something other then typing, sending,
||| and receiving emails, I get a "folder is full" msg from this thing.
||| before anyone gives me an answer to this problem, keep in mind that
||| I am not a technical person, and if someone would give me a
||| straight-forward answer on how to fix it, would be fine. I have
||| written to Office Live and to the the office customer service for
||| answers. that was before I found out that i had to read the manual
||| and ask you guys.
|||
||| My next question or comment (depending on how someone takes it) is
||| Microsoft themselves. Why did they give the public a chance to try
||| out the software, if they are not going to support it, or answer
||| any questions? That is just plain stupid on their part. Why would
||| a person who designs a new concept car, let John Q. Public take a
||| spin in it, and if Mr. Public has a sticky problem, and the
||| designer cannot give a straight-forward answer to the car's problem
||| and how to fix it ,then why should the public test drive it? I
||| know I took a risk in it, but I got tired of Outlook 2003 running
||| slow in downloading emails, then when I first installed the
||| software.
|||
||| Speaking of which, why did Office 2007 overwrite my Office 2003
||| program, when Microsoft was not going to release it until January
||| of 2007 or later, and we are only evaluating the program. I do
||| not have my orginal disks to 2003, because I attending the rollout
||| event in my area, received a coupon to download it from the
||| website, so I cannot re-install office 2003 back on my system. If
||| I can get someone to help me in doing that and the other problem
||| (Only for the outlook program) I would appreciate it. send
||| directly to (e-mail address removed). Thanks. --
||| Patricia
 

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