Time to call it quits?

J

Joe McGuire

Time to pull the plug? I am 4+ days into this absurdness with Outlook 2003
with no solution on the horizon, either to the problems I am having or to
finding any of my lost data. Has OL gotten corrupted? Did a virus sneak
past all that security? Did I make things worse? Did I pick the wrong
suggestions? Did I misunderstand those suggestions? Did I unwittingly
leave out some important detail? Were my earlier questions really signs of
impending disaster? Who knows? This thread has gotten so convoluted with
my attempts to get things fixed that it probably is too confusing for any
meaningful help. Meanwhile my POP3 e-mail accounts have creditable
interfaces that work reasonably well. So I think it's time to admit OL has
whipped me but good and yank it from my home computer, where I have been
using successive versions of Office on a succession of machines for at least
the past 10 years. Then figure out whether to try again or switch to
something a bit less risky.
 
M

Milly Staples [MVP - Outlook]

What in H are you ranting about?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joe McGuire asked:

| Time to pull the plug? I am 4+ days into this absurdness with
| Outlook 2003 with no solution on the horizon, either to the problems
| I am having or to finding any of my lost data. Has OL gotten
| corrupted? Did a virus sneak past all that security? Did I make
| things worse? Did I pick the wrong suggestions? Did I misunderstand
| those suggestions? Did I unwittingly leave out some important
| detail? Were my earlier questions really signs of impending
| disaster? Who knows? This thread has gotten so convoluted with my
| attempts to get things fixed that it probably is too confusing for
| any meaningful help. Meanwhile my POP3 e-mail accounts have
| creditable interfaces that work reasonably well. So I think it's
| time to admit OL has whipped me but good and yank it from my home
| computer, where I have been using successive versions of Office on a
| succession of machines for at least the past 10 years. Then figure
| out whether to try again or switch to something a bit less risky.
 
F

F.H. Muffman

Time to pull the plug?

Or time to call in to the actual people who support Microsoft Outlook for
a living (ie, Microsoft Support), as opposed to most everyone here, who does
it because they like helping people.
I am 4+ days into this absurdness with Outlook
2003 with no solution on the horizon, either to the problems I am
having or to finding any of my lost data. Has OL gotten corrupted?
Did a virus sneak past all that security? Did I make things worse?
Did I pick the wrong suggestions? Did I misunderstand those
suggestions? Did I unwittingly leave out some important detail? Were
my earlier questions really signs of impending disaster? Who knows?
This thread has gotten so convoluted with my attempts to get things
fixed that it probably is too confusing for any meaningful help.

Then start a new thread. List everything you've done and the suggestions
that have come up. List, clearly, what the problems are, and continue to
work on the problem.
 
V

VanguardLH

Joe McGuire said:
Time to pull the plug?

And do what? Change to another e-mail client for which, when it has
troubles, you cannot figure out how to fix them, either?
I am 4+ days into this absurdness with Outlook 2003 with no solution
on the horizon,

What absurdness? We are supposed to read a prelude of complaints
before finally, if ever, seeing a description of the real problem?
Explain the problem first. Then elucidate.
either to the problems I am having or to finding any of my lost
data.

So the "problems" do not include the additional problem of finding
your lost data? Oh yeah, sure, "problems", that set of fixed behavior
that is always succinctly described by just "problems", uh huh.
Has OL gotten corrupted?

Possibly. Do you run backups? Any user that does not perform backups
has deemed their data trivial or reproducible.
Did a virus sneak past all that security?

All WHAT security? All anti-virus software is based on signature or
heuristics (algorithms watching behavior). That means zero-day
viruses are not detected. You could include HIPS (host intrusion
protection) in your security suite but typical users become annoyed by
all the prompts as to what should run or be blocked from loading, plus
they often don't understand the prompts. HIPS can be included in
anti-virus, firewall, or other security programs or as a program just
by itself. Some even include whitelists of hash values (signatures)
of known good programs in trying to reduce the number of prompts, if
you trust their whitelist rather than decide on each instance whether
a program is allowed to run or not.
Did I make things worse?

If you don't do backups, you already made it worse. What did you
expect for recovery if your hard disk dies? It is possible you moved
or deleted files. Hard to know without any description of what
actions you performed in trying to solve the so-far-undescribed
problem.
Did I pick the wrong suggestions?

And we here would know what suggestions those were how? We aren't
there on your shoulder watching what you did, what you read, or what
you are pointing at. You are the only one resident at your computer
to know what is the history of the problem and troubleshooting it, but
none of which you bothered to share.
Did I misunderstand those suggestions?

Very possibly.
Did I unwittingly leave out some important detail?

You mean like describing the symptom(s) and what troubleshooting steps
you have taken so far? Yeah.
Were my earlier questions really signs of impending disaster?

What earlier questions? You started a NEW thread for which there is
no history. If you want to continue a discussion in a prior thread
then go post in that prior thread. You think we are really supposed
to go hunting around for your earlier and separate posts trying to
compile a history of whatever you didn't bother to describe here? If
you want help, don't go making it more difficult for readers to figure
out with what it is you need help.
Who knows?

Now you're asking for philosophical and religious responses.
This thread has gotten so convoluted with my attempts to get things
fixed that it probably is too confusing for any meaningful help.

Then start a new thread but still provide reasonable context for those
from whom you ask help to know for WHAT you are asking help.
Meanwhile my POP3 e-mail accounts have creditable interfaces that
work reasonably well.

"Creditable interfaces". And that means WHAT? That your e-mail
services provides a webmail interface to your e-mail account and that
works okay? Well, that just points at problems on your end which
seems pretty self-explanatory so far, anyway, but not what are those
problems.
So I think it's time to admit OL has whipped me but good and yank it
from my home computer, where I have been using successive versions
of Office on a succession of machines for at least the past 10
years. Then figure out whether to try again or switch to something
a bit less risky.

Yeah, go use another e-mail client that you don't understand, either.
Sure, that'll work, until whatever caused the problem with Outlook
also does the same for your other e-mail program. At this point, and
if you were here to really ask for help rather than just bitch about
problems that you refused to describe and have no intention to
address, start yet another NEW thread but provide the context
necessary for readers to figure out WHAT is the problem that you have.
In the meantime, read:

http://66.39.69.143/goodpost.htm
http://support.microsoft.com/kb/555375
http://users.tpg.com.au/bzyhjr/liszt.html
 
N

N. Miller

This thread has gotten so convoluted with my attempts to get things fixed
that it probably is too confusing for any meaningful help.

And which "thread" would "this" be? I see no "References" header in your
article, pointing to other posted articles, so I don't even see a "thread",
here. And searching on poster "Joe McGuire" turns up only a single article
posted in this group: This, to which I am responding.
 
D

Diane Poremsky [MVP]

Then start a new thread. List everything you've done and the suggestions
that have come up. List, clearly, what the problems are, and continue to
work on the problem.

and when you reply to an answer, include the previous replies so everyone
can easily reference the entire conversation.
 
J

Joe McGuire

Sorry, but I am not familiar with "references headers," at least in my
Outlook Express Newsgroup viewer. The "thread" reference was probably a
little vague. There were two prior "threads" called "Getting rid of
unwanted PST file-2questions" and "Further-Getting rid of unwanted PST
file-2questions" between starting 2/6. If I knew how to link them to this
or any other posting I would. My OLE viewer lists these and several prior
posts under my name. I think things were confused no merely by my
impatience but by the fact that I was having related but not identical OL
problems on two different computers.
 
J

Joe McGuire

Sorry. I got a little upset. (See reply to N. Miller for references to
prior threads) Seems that in the course of trying to fix OL problems on my
home and office computers all my data (Contacts, calendar, mail) are gone
from my home computer. At this point OL seems to open only with a
meaningless PST file I had somehow created along the way and demands that
file if I take that PST away (e.g., by renaming it) and open the program
without it. I'm guessing that the meaningless file overwrote the real data
PST file, for even if access that file there is no data in it. Fortunately
(?) my archive PST survived, but it is not much help for data not old enough
to have been archived. And Contacts apparently are not archived.

What in H are you ranting about?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joe McGuire asked:

| Time to pull the plug? I am 4+ days into this absurdness with
| Outlook 2003 with no solution on the horizon, either to the problems
| I am having or to finding any of my lost data. Has OL gotten
| corrupted? Did a virus sneak past all that security? Did I make
| things worse? Did I pick the wrong suggestions? Did I misunderstand
| those suggestions? Did I unwittingly leave out some important
| detail? Were my earlier questions really signs of impending
| disaster? Who knows? This thread has gotten so convoluted with my
| attempts to get things fixed that it probably is too confusing for
| any meaningful help. Meanwhile my POP3 e-mail accounts have
| creditable interfaces that work reasonably well. So I think it's
| time to admit OL has whipped me but good and yank it from my home
| computer, where I have been using successive versions of Office on a
| succession of machines for at least the past 10 years. Then figure
| out whether to try again or switch to something a bit less risky.
 
N

N. Miller

Sorry, but I am not familiar with "references headers," at least in my
Outlook Express Newsgroup viewer.

Highlight a post. Right click, and check the "Properties"; "Details" tab.
When you respond to a post, there is a "References" header which includes
the "Message-ID" of the post responded to. Thus:

| References: <[email protected]> <[email protected]>

A new post has no such "References" header line; and, thus, no connection to
any other thread.
The "thread" reference was probably a little vague. There were two prior
"threads" called "Getting rid of unwanted PST file-2questions" and
"Further-Getting rid of unwanted PST file-2questions" between starting 2/6.

If your question had been directly related to either thread, it would have
been acceptable to reply in the thread; i.e., if you were seeking
clarification of some instruction posted in the thread. Otherwise, you
should have mentioned them in your original post, as you have just done in
this post.
If I knew how to link them to this or any other posting I would.

If your question is directly related to any post in any given thread, you
just click on the "Reply to Group" button while you have focus on the
relevant message.
My OLE viewer lists these and several prior posts under my name.

Ah. For some reason, my reader choked on the search on your name. I probably
just "fat fingered" the entry in the search field (or, possibly, failed to
ensure that I was using the correct field).
I think things were confused no merely by my impatience but by the fact that
I was having related but not identical OL problems on two different computers.

Beyond seeing an apparently disconnected post, referring to other threads,
but not actually providing details on finding them, I can't really do much
to help. Some things that Outlook Express does are pretty generic to any
mail/news client, and I can usually offer some help there. But .pst files
are OL specific, and I don't use OL at all, so I am at a loss with the
questions in those threads; which is why I passed them by in the first
place.
 
N

N. Miller

Thanks. Would the "reference" or "references" for your message to which I
am now replying be <[email protected]>
<[email protected]>
<[email protected]>? If so, then I'm getting it. (But
you don't use Outlook?)

No, nor do I use Outlook Express for news. Outlook is a paid for
application, and the only version I have ever used was on an employer's
computer. I removed the evaluation copy of MS Office from this computer,
when I set it up, because I knew I was not going to pay for it. So Outlook
is gone.

Although Outlook Express is still on board, I mostly use Pegasus Mail for
email and 40tude Dialog for news. Among other things, these applications
have "regex" ("regular expression") rule sets; sort of like wild cards on
steroids.

BTW, those "References" are the actual "Message-ID" strings of the original
posts; and 40tude Dialog allows me to define the domain name part of the
MID$ (the part to the right of the "@" sign). If the client does not add an
MID$, then the server will add it. The Microsoft NNTP servers add
'@[random_string].phx.gbl' as the domain part of the MID$ when the client
does not provide one. Which is interesting because .gbl is not a recognized
Top Level Domain (TLD), as are .com, .net, .org, etc. So 'nslookup' on
'phx.gbl' will fail, but 'nslookup' on 'aosake.net' will succeed.
 
P

Pat Willener

From the little information you give here, it appears as if you lost
your PST file? Then why not restore from backup? No backup? Then there
is really no point of ranting, or "switching to something less risky".
If you don't value your data enough to make regular backups, then this
is not Microsoft's - or anyone's - fault, but yours alone.
 
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