weird Contacts/email bug, but definitely a bug (OL2003)

M

Mark Evans

Don't need any help, just posting this as a bug in the hope it gets fixed
sometime.

In the Contacts folder (phone list view), I copied Contact A's entry, pasted
it, changed the name to Contact B and updated a bunch of contact items like
email. All looked totally fine. But then I sent an email to both Contact A
and Contact B, and when I received the bcc to myself, the To: box showed
Contact B twice.

I composed a new email to Contact A and Contact B. The email addressess
looked good in the To: line (looked like "John Doe ([email protected])" which
**looks** right), but when I right-clicked on Contact A and asked for
Properties, it opened Contact B's contact record. Hmm, that's not right!

In the To: line, I delted and then retyped Contact A's email address **but I
deleted the auto-fill entry Outlook was typing along with me.** When it was
partly complete, I hit Alt-K to check name, selected Contact A from the list,
and OL addressed and sent the email properly.

So, it was a combination problem with the Contacts data base having a copied
record, plus the auto-fill entry presumably pointing to the record ID of the
wrong contact, rather than using the name/company combination.

This has happened before, I just never figured out what caused it.
Hopefully this is duplicatable by someone at MSFT and will get fixed. TIA.

In the meantime, the solution is to create new contacts from scratch rather
than copying and pasting.
 
B

Brian Tillman

Mark Evans said:
Don't need any help, just posting this as a bug in the hope it gets
fixed sometime.

Posting any request for change in this newsgroup has a slim chance of ever
being implemented. Write to outwish at microsoft dot com.
 
M

Mark Evans

Thanks! Will do. The MSFT site "bug report" page says to call them... Not
very useful, except at reducing spammy fake bug reports I guess.
 

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