When i click on reply, it does'nt open the compose window

H

Henry

After reading mail, I clicked on reply but nothing happens, outlook does not
open the composs window. would appreciate any assistance. Thanks
 
R

Roady [MVP]

Version of Outlook? Word or Outlook as the e-mail editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003
 
H

Henry

Office 2003, word. Thanks

Roady said:
Version of Outlook? Word or Outlook as the e-mail editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Henry said:
After reading mail, I clicked on reply but nothing happens, outlook does
not
open the composs window. would appreciate any assistance. Thanks
 
H

Henry

Sorry its small business edition, and it does'nt open into either outlook or
words. Is there some setting that i need to do? Thanks.

Henry said:
Office 2003, word. Thanks

Roady said:
Version of Outlook? Word or Outlook as the e-mail editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Henry said:
After reading mail, I clicked on reply but nothing happens, outlook does
not
open the composs window. would appreciate any assistance. Thanks
 
R

Roady [MVP]

Does it work when you use Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Henry said:
Sorry its small business edition, and it does'nt open into either outlook
or
words. Is there some setting that i need to do? Thanks.

Henry said:
Office 2003, word. Thanks

Roady said:
Version of Outlook? Word or Outlook as the e-mail editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
After reading mail, I clicked on reply but nothing happens, outlook
does
not
open the composs window. would appreciate any assistance. Thanks
 
S

SchreinerU_HelpDesk

We had the same problem here on a few machines and we found that it was
caused by a pop up blocker. But then that was only for Outlook web access
and other external email programs.
 
H

Henry

Thanks SchreinerU, this is an office machine and i believe it is running
Outlook web access. Forgive the ignorance.
 
H

Henry

Did'nt try this, will try and end let you know if ScheinerU's thread does'nt
solve the problem. Thanks

Roady said:
Does it work when you use Outlook in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Henry said:
Sorry its small business edition, and it does'nt open into either outlook
or
words. Is there some setting that i need to do? Thanks.

Henry said:
Office 2003, word. Thanks

:

Version of Outlook? Word or Outlook as the e-mail editor?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
After reading mail, I clicked on reply but nothing happens, outlook
does
not
open the composs window. would appreciate any assistance. Thanks
 
H

Henry

Disabling pop-up blocker for the webmail for this computer solved the
problem. Thanks again.
 
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