Activesync and Outlook Profile

M

maxr089

I moved to a new computer (XP Pro) and am having trouble using Activesync
with my Motorola Q and Outlook 2003. The error message is:

Cannot synchronize with the Outlook profile you are using, because a
different profile was previously set up or the profile is password-protected.
Please open Outlook using the approriate profile

Support code 0x8503001F

---------

I haven't intentionally password protected any profile ( I seem to have 2 ).
If I delete both profiles and start over, will I lose all my data (old
email, contacts, calendar, etc.) What to do?

Thanks,
Max
 
D

dcyphert

I'm getting the same error on my new Vista Notebook while syncing my HP
iPaq....same error code as you got...the Active Sinc icon in the tray has a
small red X on it and I can't figure out how to fix this, I need to sync this
data! Have you got any answer or solution yet? Thanks.
 

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