Alert sounds in Entourage 2008 break again on Leopard 10.5.6 ?

[Bruno_08]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Hi

Since the 10.5.6 (combo) update today, i have no more sound in Entourage version 12.1.5.

Any idea ?

Thanks

 

[Diane Ross]

Since the 10.5.6 (combo) update today, i have no more sound in Entourage
version 12.1.5.

Any idea ?

Probably something that needs resetting in the OS. Check Sound in System
Preferences and be sure it's turned up.

First check Entourage --> Preferences "Notification". Make sure that the
appropriate sounds are checked. Click the speaker icon next to them to test
your sound setup. If you can hear sounds from other applications, but not
the Entourage sounds have a look at this Apple Knowledge Base article.

Mac OS X: No audio from certain multimedia content
<http://support.apple.com/kb/HT2178?viewlocale=en_US>

An application may have set your audio output settings too high. If that
fails and you have GarageBand, try opening and closing it.

 

[Bruno_08]

hi Diane

Thanks for the answer.

But it is a little more complicated

I have change the entourage sound with the Mail sound (think they are better )

Sounds in Entourage are in"EntourageCore.framework"

I have just convert "Mail Sent.aiff" and "New Mail.aiff" with Quick Time 7.5.5 in "mailsent.wav" and "newmail.wav".

It worked perfectly before.

I have update Office 2008 (12.1.5 update) when i was yet on 10.5.5

Then i made the 10.5.6 Apple update combo

and the alert sounds are broken ...

 

[Diane Ross]

I have change the entourage sound with the Mail sound (think they are better
)

Ah! I would imagine you might have to redo this with every update. If you
modify a file in Office it can cause problems with updates. I'm not sure if
modifying the sound set also causes the problem. I remember testing a second
sound set during the beta. You might try creating a new one and selecting it
rather than modifying the base set.

Since you like 'other' sounds, check out this alternative:

I use Jolly's Play Sound application with a rule to get customized sounds
for certain categories of mail. To me this is much more useful than the
default sounds that do not distinguish between important mail and spam.

See this page for using custom sounds with Entourage. You can even create
your own sounds or use computer voices to announce your mail. For example,
you could have the AppleScript say ³Mail from Dad².

Rule to Play Sound

<http://www.entourage.mvps.org/rules/sounds.html>

 

[Bruno_08]

Thanks for the infos Diane.

I find a solution.

I create a folder in the Entourage sounds folder called "sound_1.eradgesoundset", i call it sound_1 but it can be what you want. The important thing is the .eradgesounset.

I put in this folder my sounds, for exemple :

welcome.wav
soundset.plist
No Mail.aiff
reminder.wav
New Mail.aiff
Mail Sent.aiff
Mail Fetch Error.aiff
goodbye.wav

You can put in what you want, mp3, aiff or wav.

Then i created a file with BBedit call :

"soundset.plist"

This file must be in the "sound_1.eradgesoundset" folder with yout own sounds.

This file look like this :

--------------------------------------------
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN"
"http://www.apple.com/DTDs/PropertyList-1.0.dtd <http://www.apple.com/DTDs/PropertyList-1.0.dtd>">
<plist version="1.0">
<dict>
<key>SoundSetFileFormatVersion</key>
<integer>0</integer>
<key>SoundSetUserString</key>
<string>My soundset</string>
<key>SoundSetURL</key>
<string>http://www.officeformac.com</string&gt <http://www.officeformac.com</string&gt>;
<key>SoundFile_MailError</key>
<string>Mail Fetch Error.aiff</string>
<key>SoundFile_MailSent</key>
<string>Mail Sent.aiff</string>
<key>SoundFile_NewMail</key>
<string>New Mail.aiff</string>
<key>SoundFile_NoMail</key>
<string>No Mail.aiff</string>
<key>SoundFile_Reminder</key>
<string>reminder.wav</string>
<key>SoundFile_Welcome</key>
<string>welcome.wav</string>
</dict>
</plist>

------------------------------------

the "<string>http://www.officeformac.com</string&gt <http://www.officeformac.com</string&gt>;"
you can put what you want here between the open strings.

the <string>My soundset</string>, can be what u want to and also nothing.

Then Open Entourage and select your new soundset in the menu.

Hope this help

I cannot inderstand why MBU do not make a simple solution to select other sounds !

 

[Diane Ross]

I cannot inderstand why MBU do not make a simple solution to select other
sounds !

The changes made in Office 2008 were extensive. Not everything can be
addressed so the lower priority items get pushed back.

Thanks for sharing your solution.