Cached mode and GAL/OAB

M

mrants

OK, I think I am seeing a conflict in the way things are supposed to work.
In the following article http://support.microsoft.com/kb/841273 the comment
is made about cached mode and being connected...

Outlook must be able to access the server to obtain this information.
Therefore, if you are in cached mode and if you are working online (that is,
your connection status indicates “Connectedâ€), Outlook uses both the offline
address book and the global address list to provide a complete listing of
user information. If you are in cached mode and if your connection status
shows either “Disconnected†or “Offline,†you can see only the information
that is available in the offline address book.

I translate this as if I am connected in cached mode I should see the items
in the GAL. This is not the case for my clients. If they are in non-cached
mode they see the updates in the GAL right away, otherwise they don't get it
until the next OAB synch. These are Outlook 2003 clients that are connected
to the LAN. I am looking at my machine right now and I am connected, but
don't see the new DL I created.

Thanks for any direction to whether my interpretation is correct.
 

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