Can't launch Office X 10.1.4 Updater

[balatwo]

Updated Office X to 10.1.3 and just tried to launch the Office X
10.1.4 Updater by double-clicking on it and got this message:

Application Launch Failure
The application "InstallerVISE" could not be launched because of a
shared library error:
"C<BaseInstallerCarbon><BaseInstallerCarbon><CarbonLib><GetSysNont>"

Any idea how I fix this? Reinstall Office and then the cycle through
the updates?

G4 450MP, OS X 10.2.6, Office X 10.1.3.

TIA

 

[Gene van Troyer]

Updated Office X to 10.1.3 and just tried to launch the Office X
10.1.4 Updater by double-clicking on it and got this message:

Application Launch Failure
The application "InstallerVISE" could not be launched because of a
shared library error:
"C<BaseInstallerCarbon><BaseInstallerCarbon><CarbonLib><GetSysNont>"

Any idea how I fix this? Reinstall Office and then the cycle through
the updates?

G4 450MP, OS X 10.2.6, Office X 10.1.3.

TIA

Try downloading the update installer again after you have cleared the first
from the download queue and have cleared your web pages cache, as well as
having trashed the first updater and emptying the trash. It could be that
the first download was corrupted some how. When you run the updater, make
sure your virus protection is not running.

Hope that helps.

Gene van Troyer

 

[Diane Ross]

Updated Office X to 10.1.3 and just tried to launch the Office X
10.1.4 Updater by double-clicking on it and got this message:

Application Launch Failure
The application "InstallerVISE" could not be launched because of a
shared library error:
"C<BaseInstallerCarbon><BaseInstallerCarbon><CarbonLib><GetSysNont>"

Any idea how I fix this? Reinstall Office and then the cycle through
the updates?

I would restart first. If that doesn't work, try downloading the installer
again. It's possible you have a corrupt download.

 

[balatwo]

I would restart first. If that doesn't work, try downloading the installer
again. It's possible you have a corrupt download.

To all. It was a corrupt installer. Trashed the original, downloaded
another copy, and it ran without error. Have successfully updated to
10.1.5.

This error should always indicate a corrupt copy, especiall if other
updates worked without a hitch: "The application "InstallerVISE" could
not be launched because of a shared library error."

Thanks again.