Entourage 2004 and password expiration notification

[gmoliver]

Email is on Exchange Server.

I know with Entourage 2004 SP2 you receive a notice that your password will expire in so many days, but you have the option to "do not remind me again". After a user checks the "do not remind me again", how do you reset it so that the password expiration notification will show?

I've looked in the Entourage preferences and I don't see where to reset it. Is there a plist file somewhere that holds this information?

How do I get my password expiration notification back?

Any help would be greatly appreciated.
Thanks

 

[William Smith]

Email is on Exchange Server.

I know with Entourage 2004 SP2 you receive a notice that your
password
will expire in so many days, but you have the option to "do not remind
me again". After a user checks the "do not remind me again", how do you
reset it so that the password expiration notification will show?

I've looked in the Entourage preferences and I don't see where to
reset it. Is there a plist file somewhere that holds this information?

How do I get my password expiration notification back?

The option to not show the notification is only for the current password
expiration. It will appear again the next time.

To make it come back during the same password expiration go to Entourage
--> Preferences... --> General Preferences --> Notification and click
the Reset Confirmation Dialogs button.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[gmoliver]

Bill,

Thanks for the reply.
I understand what you are saying.

This is what I'm seeing.
At the Company I work for, Some of my users get the notification, but other do not. Some say they've never received the notice. Other say they used to get it, but do not anymore. Then I have some that do get the notifications.

I've looked at their settings and they are all set the same.

I'm not sure why some get it and others do not.

Any ideas?

Thanks,
Greg

 

[William Smith]

Bill,

Thanks for the reply. I understand what you are saying.

This is what I'm seeing. At the Company I work for, Some of my users
get the notification, but
other do not. Some say they've never received the notice. Other say they
used to get it, but do not anymore. Then I have some that do get the
notifications.

I've looked at their settings and they are all set the same.

I'm not sure why some get it and others do not.

Hi Greg!

Interesting problem.

I'm fairly positive the notification has always come back for me at the
next password notification but I could be mistaken. Resetting the
dialogs would be the first my thought.

Also, the notification will not work for anyone using a front-end
Outlook Web Access (OWA) address. It only comes from connecting to a
back-end Exchange Server.

Are any of your Macs bound to AD or do you use ExtremeZ-IP in your
environment with password notifications enabled? Do these other devices
work to notify your users? If they don't work as well then maybe has
been set in these specific users' AD accounts to not notify them.

I found this information on MacOSXHints.com for checking when a user's
password will expire on a Mac bound to AD. It may be of use in
troubleshooting
<http://www.macosxhints.com/article.php?story=20060925114138223>.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>