Entourage cannot open the Sent Items Folderdue to an unknown problem

[arturo]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: pop Sent Items Folder was working fine until a few days ago. Since then, when I open it, a message pops up saying:
Entourage Cannot open the Item due to an Error.
An unknown error has occurred in Entourage

Thank you for your help.

 

[Diane_Ross_MVP]

Email Client: pop Sent Items Folder was working fine until a few days ago.
Since then, when I open it, a message pops up saying:
Entourage Cannot open the Item due to an Error.
An unknown error has occurred in Entourage

That¹s an odd error for a POP account. You can try rebuilding to see if that
fixes the issue.

How to rebuild:

<http://www.entourage.mvps.org/database/rebuild.html>

Make a duplicate in the Finder first as additional backup. A rebuild does
make a duplicate, but sometimes in the process the original and backup get
merged resulting in total disaster. It's rare but it happens.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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