error converting Word 97-2003 document to 2007

[K. Dawe]

Among a series of files created in Word 97-2003, one will not open properly
in Office Word 2007. It truncates about 7 pages into an 18-page document. All
the other files in the series - some larger and some smaller, and some
created earlier and later than this particular file (all created on the same
computer) - opened/converted on the Office Word 2007 computer without error.
The file itself opens fine on other computers running Word 97-2003 - but even
upon re-saving, it still won't open on the computer running Office Word 2007.
Ideas?

 

[Terry Farrell]

Try the Open and Repair option on a COPY of the file.

 

[K. Dawe]

That option doesn't seem to be available. I have the option to Open->Recover
Text from Any File, but this eliminates all images, boxes, columns, etc. (I
also tried adding the 'x' to the '.doc' in an attempt to fool Word 2007, but
no luck.)

 

[Terry Farrell]

Click the little arrow attached to the OPEN button and it will reveal loads
more options including Open and Repair.

Terry

 

[K. Dawe]

Still not opening the file properly - same error. (But thanks for that tip! I
may need it another time.) On a different computer I've now tried 'upsaving'
the file to Office 2007 using a 2003 convertor, and then (with Word 2007)
tried open & repair, open as different file types, open as read only, open as
copy, convert, start the application and then open the file, open the file
to start the application, open another file (both 2003 and 2007) and then
open this resistant file, resave as a variety of different file types and
re-open...each with varying results, but none successful. Any other ideas I
could try?

 

[Terry Farrell]

Is there anything notably different in that document that isn't in the other
documents that may possibly stop the whole document opening correctly? Is
that computer similar to the other computers and importantly, does it use
the same printer (driver) as the other computers?

Terry