Error Message 16008

A

artfields

When I start Entourage. As it is checking my mail, when it gets to
mac.mail my computer freezes. After 3 minutes I get a pop that says"
unknown error 16008 occured"

Does anyone know what caused this?

Thanks, art
 
M

Mickey Stevens

Download and install the latest Office 2004 update, which is Office 2004
Service Pack 2.

In Office 2004, use Microsoft AutoUpdate to get the latest updates. From
any Office application, go to Help > Check for Updates (or manually launch
Microsoft AutoUpdate from the Applications folder). If any updates are
needed, they will display in a sheet, at which point you can check them and
press the "Install" button to download and install them.

Updates can also be found at the Microsoft web site:
<http://www.microsoft.com/mac/downloads.aspx#Office2004>

You might need to run AutoUpdate a second time to get updated to the latest
version (11.2.1).

If that doesn't help, do you have your home Documents folder & Microsoft
User Data on a remote drive like a network drive? That's been known to
cause some strange behavior.

If that doesn't help, try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²
 

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