in
I cannot send emails, but I can receive. AOL is the server. I receive a 554
error message from System Administrator which reads: Your message did not
reach some or all of the intended recipients.
Subject: RE:
Sent: 6/16/2008 6:54 PM
The following recipient(s) cannot be reached:
'XXXXXXXXX' on 6/16/2008 6:54 PM
554 TRANSACTION FAILED
I have been using Outlook 2007 since it came out and have had no problems
sending emails. Thank you.
I'm guessing (without the advantage of seeing the headers of this
*e-mail* that you received in your mailbox) that it was sent by the
receiving mail host. It accepted you e-mail from your sending mail
host. After the mail session was over between the sending and receivign
mail hosts, the receiving mail host later determined the mail session
was not deliverable. If it was because the user didn't exist there, you
should've gotten an immediate error (sent by your own mail host) when
the receiving mail host told your sending mail host there was no such
account. It is possible the receiving mail host won't tell the sending
mail host when accounts are not defined (to prevent spammers from
culling legitimate usernames at that domain). The reason for why the
receiving mail host later deemed your e-mail as undeliverable was not
given in the NDR (non-delivery report) that they sent back to you.
Maybe the recipient used up all their disk quota so no new messages can
be accepted in that account's mailbox. Maybe they terminated that
account but the e-mail provider puts such accounts on a "hold" status so
the user could decide to reactivate that same username (Hotmail gives
you 120 days to reactivate a terminated account). Could be corruption
of the recipient's mailbox. Could be a problem with their e-mail
software on the receiving mail host. It's nothing you can fix. The
recipient will have to contact their e-mail provider to fix the problem,
or resolve it themself, like get rid of old garbage e-mails to regain
some free disk quota. Or it could be you tried sending a huge-sized
e-mail that exceeds their maximum size per message quota; i.e., maybe
they can accept e-mails up to 10MB in size and you tried sending them a
500MB e-mail. Could mean you'll have to try later to resend your e-mail
because their e-mail service was down when you last tried to send your
e-mail to the recipient.
