Excel 2008 running very slowly - OS 10.5.8

L

Laurier

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel In the last two months I've noticed Excel running very slowly. I didn't make any changes and I've run the Microsoft updates and any Mac OS Updates available. I am running 10.5.8 and Excel 2008. Any suggestions would be appreciated. It's frustrating to say the least!
 
J

John McGhie

Which printer are you using?

If you go into Normal view, is it still slow?

There's a bug affecting some Canon and HP Printer drivers that causes Excel
to get VERY slow in Page Layout view.

You need to replace the printer driver to cure it.

Hope this helps


Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel In
the last two months I've noticed Excel running very slowly. I didn't make any
changes and I've run the Microsoft updates and any Mac OS Updates available.
I am running 10.5.8 and Excel 2008. Any suggestions would be appreciated.
It's frustrating to say the least!

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!
 
L

Laurier

Thanks for your response. I have an older HP LaserJet printer but I always work on spreadsheets through the "normal" view. The issue doesn't seem to involve printing.
 
J

John McGhie

Damn! That would have been the "easy" one. But if you always use Normal
view, then it can't be the printer driver. (The printer driver provides all
the information Excel needs to position objects on the page for display, so
yes, in Page Layout view, a bad printer driver will slow it to a crawl).

So now, give us much more detail about what is in those spreadsheets. Also:
Hop into Activity Monitor and see how much "Free Memory" you have, with and
without the problem spreadsheet open. If you run Excel out of memory, it
will really grind.

We have multiple reports of this attack of "Very Slow" in Excel 2008, and as
yet, we have not discovered a cause.

There's a man named XinXin from Microsoft who calls in here occasionally:
study anything he says: he's the chief software tester for Excel, and he's
currently looking for this problem.

If you have a sample spreadsheet that displays the behaviour, and you care
to email it to me, I will send it to XinXin.

Cheers


Thanks for your response. I have an older HP LaserJet printer but I always
work on spreadsheets through the "normal" view. The issue doesn't seem to
involve printing.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!
 
L

Laurier

The problem is intermittent unfortunately. It's not consistently on one particular spreadsheet. I'll try the steps you suggested and will report back. Thanks so much.
If Excel runs slowly with only a few workbooks, please send me a copy of your workbooks ([email protected]).
>
> If Excel is slow with all workbooks, can you please try the steps in this KB for a troubleshorting? Please report back.
>
> http://support.microsoft.com/kb/979949
>
> Thanks,
> XinXin Liu
> Test Lead, Macintosh Business Unit, Microsoft
>
> > Thanks for your response. I have an older HP LaserJet printer but I always work on spreadsheets through the "normal" view. The issue doesn't seem to involve printing.
 
L

Laurier

I found a document that is exhibiting the problem. How can I email it to you?
If Excel runs slowly with only a few workbooks, please send me a copy of your workbooks ([email protected]).
>
> If Excel is slow with all workbooks, can you please try the steps in this KB for a troubleshorting? Please report back.
>
> http://support.microsoft.com/kb/979949
>
> Thanks,
> XinXin Liu
> Test Lead, Macintosh Business Unit, Microsoft
>
> > Thanks for your response. I have an older HP LaserJet printer but I always work on spreadsheets through the "normal" view. The issue doesn't seem to involve printing.
 
J

John McGhie

If you look in the text that you quoted, XinXin provided his email address
right there ...


I found a document that is exhibiting the problem. How can I email it to you?

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]
 
L

Laurier

Hello. I am fairly certain it is a certain group of spreadsheets causing the issue. I had "saved as" with a new name and I think was adding to the problem each time I re-saved it. Thank you for your help!
 

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