How do I Import office pst file from 2003 to 2002

L

lbw6303

I have a saved PST file with all outlook folders and contacts in
Office/outlook 2003 that I want to import backwards into Office/outlook 2002.
I keep getting an "incompatible file" message. How is this supposed to be
done?
 
D

DL

It cannot;
You would need to create a pst in Outlook 2003 using the old format
(97-2002) then copy the data to this new pst. Close the pst within Outlook.
Copy it to the other PC, eg My Documents, then within Outlook 2002 open that
data file
 
L

lbw6303

OK. I have another computer with ofc 2003 on it. I can import this pst file
to it. How do I then reformat and export a pst file in 97-2002 format?
Thanks lbw6303
 
G

Gordon

lbw6303 said:
OK. I have another computer with ofc 2003 on it. I can import this pst
file
to it. How do I then reformat and export a pst file in 97-2002 format?
Thanks lbw6303

You do none of those.
Copy the pst file to the computer with Outlook 2003. OPEN it - do NOT
import - that will merge it with the existing pst file.
In Outlook do File-Open-Outlook Data File.
Then in Outlook do File-New-Outlook Data File and ensure that you choose the
97-2002 type. Then copy all the data from the 2003 file to the 97-2002 file.
Close Outlook.
Copy the 97-2992 type pst file to your computer with Office 2002. Again do
NOT use the import function. Just open Outlook and do File-Open-Outlook Data
File.
You can then either copy the data to the existing pst file or set the newly
opened file as the default delivery location.

HTH
 
L

lbw6303

Hi: I've tried both of the suggestions from the last two posts. In all
cases, when i try to inport or copy the Office 2003 pst folder into office
2002, I get the same error message. " The file blah, blah, is not compatible
with this version of the personal folders information service. Please contact
your Administrator". Well unfortunately that's me. It's probably all "Cockpit
error" on my part. I did confirm that the pst file is still in the "1997 -
2002" format. That's where it originated from when I pulled it into ofc 2003
when I tried to upgrade.

I believe I may have a defective Office 2003 CD. Until I can remedy that,
I'm trying to get everything back to 2002. Worse case is that I have to wait
to get to certain folders until I can get another CD/License.

Any other suggestions about the how to get past/solve the file
incompatibility problem?
Does anyone know if I can provide my "Key" and do a download of Office 2003
from microsoft?

Thanks for the help.
 

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