LDAP server error, cannot access global address list

[wsragan]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: Exchange

Even though all my settings seem to be correct, when I try to use the "Check Names" feature when filling out the "To" field, I receive the following message:
Entourage cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. (error 3176)

LDAP Address is correct, DNS settings are correct and we have entered the correct information into the search base window. Why won't it connect to our Global Address list?

 

[William Smith]

Even though all my settings seem to be correct, when I try to use the
"Check Names" feature when filling out the "To" field, I receive the
following message: Entourage cannot find the server. Verify the
server information is entered correctly in the Account Settings, and
that your DNS settings in the Network pane of System Preferences are
correct. (error 3176)

LDAP Address is correct, DNS settings are correct and we have entered
the correct information into the search base window. Why won't it
connect to our Global Address list?

What are you using for your LDAP server address? It should be the fully
qualified domain name of a Global Catalog server. You should rarely need
to enter anything in the search base field unless your Active Directory
structure is non-standard.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>