Mac Office 2008 clipart gallery window is not visible

B

Bill Bonetti

My wife is using Mac Office 2008 and recently encountered a problem inserting
clipart into Office applications. The problem is that when she uses the
Insert - Clipart menu, the Clipart Gallery application window opens but can't
be seen. The menu for Clipart Gallery is visible but the window isn't. If
she says to show all windows, the Clipart Gallery window is visible, but when
she clicks on it it disappears again. It doesn't appear to be hidden behind
the Office app window because we can minimize that or move it around and the
Clipart gallery window is nowhere to be found. No other apps are running
when the problem occurs.

I'm assuming something quirky happened to cause the Clipart Gallery window
to move offscreen, and I'm looking for some guidance on how to correct this
without uninstalling and reinstalling Office 2008. Note that all patches
have been applied to her system.
 
B

Bill Bonetti

Problem solved. This was happening on a Mac laptop with an external display.
Both the laptop display and external display were in use. Somehow the clip
gallery window got locked into a position off both displays. I solved that
by moving the Office app window to the "left" display which caused the clip
gallery window to appear on the "right" display. I then moved the clip
gallery window on top of the Office app window and they now show up together
on whatever display is used.
 

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