Microsoft office is already in use

[Dr_Fred]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: Exchange

Office 2004 has worked well for 4 years until today when I received the message: "Microsoft Office 2004 cannot start because Microsoft Office is already in use" An Office program is being used by A Bove [me]. Your installation exceeds the number of installations permitted by the license agreement" This is an enterprise version of MS Office at Temple University, and there are no other copies running under my name. There seems to be something set in my computer that is indicating that there is another copy of Office running in the same computer. However there is only one copy and it is not running when I try to launch one of the Office applications. Any help would be appreciated as I cannot run any Office application at present.

 

[Michel Bintener]

Hi,

the copy does not necessarily have to be running under your name; it's the
product keys that Office is comparing, and it seems as if someone else was
using the same product key as you somewhere on your uni network. Is there
some way for you to verify this?

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: Exchange

Office 2004 has worked well for 4 years until today when I received the
message: "Microsoft Office 2004 cannot start because Microsoft Office is
already in use" An Office program is being used by A Bove [me]. Your
installation exceeds the number of installations permitted by the license
agreement" This is an enterprise version of MS Office at Temple University,
and there are no other copies running under my name. There seems to be
something set in my computer that is indicating that there is another copy of
Office running in the same computer. However there is only one copy and it is
not running when I try to launch one of the Office applications. Any help
would be appreciated as I cannot run any Office application at present.

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

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