Microsoft Office Outlook error 452 4.5.3 Error: too many recipient

A

Alan Vincent

When I send an e-mail to multiple addresses using BCC and a Distribution
List, Only some of the list seem to go sucessfully, most seem to fail as
indicated bt an e-mail received imeadialtly the send is finished from the
"System" Subject: Undeliverable,
and in the body of this e-mail the following information is typical:--

Your message did not reach some or all of the intended recipients.:

Subject: Geraldine Latty Tour in January.
Sent: 15/12/2008 10:19

The following recipient(s) could not be reached:

'Brian Kuppen' on 15/12/2008 10:19
452 4.5.3 Error: too many recipients

'Graham Smith' on 15/12/2008 10:19
452 4.5.3 Error: too many recipients

This infomation is repeated for between 5 and 40+ recipents.

I am using Windows XP Pro SP3 Office 2003 SP3 Outlook 11.8217.82221 SP3.

My outbound mail is destined for SMTP.Orangehome.co.uk. They say there are
no limites applied by them.

I POP from my mail provider at POP.1and1.co.uk they also say there are no
restrictions.

If the number of e-mails is low 1 to 8 say the problem does not arise.

There is one other factor which may or may not be relevant. The error report
e-mail I get is very clearly cut and pasted above. If I send it to another PC
and they open it the error report line can be different so it looks as if
this information is dependent on the machine on which the message is
opened????

I do do 1 to 5 e-mails a day to groups or 2, 10, 50 and any of the 10 plus
will exhibit this type of problem. If I edit the list and send those listed
in the error report most will go but a shorted list of errors will be
reported.

Please help I am desperate. I can forward copies of th original e-mail plus
assocciated error reports if you wish.

Regards and thanks for the hope of a solution.

Alan Vincent
 
V

VanguardLH

Alan said:
When I send an e-mail to multiple addresses using BCC and a Distribution
List, Only some of the list seem to go sucessfully, most seem to fail as
indicated bt an e-mail received imeadialtly the send is finished from the
"System" Subject: Undeliverable,
and in the body of this e-mail the following information is typical:--

Your message did not reach some or all of the intended recipients.:

Subject: Geraldine Latty Tour in January.
Sent: 15/12/2008 10:19

The following recipient(s) could not be reached:

'Brian Kuppen' on 15/12/2008 10:19
452 4.5.3 Error: too many recipients

'Graham Smith' on 15/12/2008 10:19
452 4.5.3 Error: too many recipients

This infomation is repeated for between 5 and 40+ recipents.

I am using Windows XP Pro SP3 Office 2003 SP3 Outlook 11.8217.82221 SP3.

My outbound mail is destined for SMTP.Orangehome.co.uk. They say there are
no limites applied by them.

I POP from my mail provider at POP.1and1.co.uk they also say there are no
restrictions.

If the number of e-mails is low 1 to 8 say the problem does not arise.

There is one other factor which may or may not be relevant. The error report
e-mail I get is very clearly cut and pasted above. If I send it to another PC
and they open it the error report line can be different so it looks as if
this information is dependent on the machine on which the message is
opened????

I do do 1 to 5 e-mails a day to groups or 2, 10, 50 and any of the 10 plus
will exhibit this type of problem. If I edit the list and send those listed
in the error report most will go but a shorted list of errors will be
reported.

Please help I am desperate. I can forward copies of th original e-mail plus
assocciated error reports if you wish.

Regards and thanks for the hope of a solution.

Alan Vincent

The 452 error message is a status issued by THEIR mail server. So if
you see it then THEY issued it. THEY rejected your e-mail because too
many recipients were listing. Call back and ask for a more experienced
tech rep because the one you got before was a boob.

Until they change their own max-recipient-per-mail anti-abuse quota, you
will need to regulate how many recipients are specified in an e-mail.
You could split up the distro list into multiple lists and use them
separately to send the same e-mail. You could look into using Mail
Merge (use Outlook's and Word's own help on this feature). Or start
researching into using a bulk mailing program that controls how many
recipients are included per e-mail rather than trying to use a personal
e-mail client that is not geared for bulk mailings.
 
A

Alan Vincent

Hi Vince,

Thanks for your help. I found two possible programs on the list which are
designed to facilitate individual sendings of each item in a DL. This would
solve my problem I believe. However BOTH liks failed to link to the product
or site involved!!! Any help appreciated.

See details below.

Send Individually Now at version 2, Send Individually was designed for
small companies needing to stay in touch with their customers via a
newsletter, allows you to send emails to people individually addressed and
one at a time. Version 2.0 has several bug fixes, now has better reporting
capabilities and allows you the option of deleting the emails from your Sent
Items folder after they have been sent for easy cleanup. Discount Code, enter
during checkout: WD9BHK53

Send Personally Mass mail tool that expands Outlook distribution lists
and sends an individual message to each member of the list. Can exclude
certain names from the DL. Has some mail merge capability for inserting
personalized text in the body of messages. Outlook 2000 or later.

Can I ask you one further question. In trating the problem as a mass mailing
even though I am only sending messages in the tens not hundreds, why am I
having this probme now. I have not had it befaor and I have beening this for
years. Whats changed? in the Outlook software?

Regards and thanks.

Alan Vincent
 

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