Multiple Exchange Account Question

[Brendan_O_Rourke]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange I have 2 exchange accounts set up in Entourage. When I receive mail in one account I want it to default to the account that received the mail - it seems to default to the account that is the default account. Is there anyway I can change this behaviour other than manually checking I am sending from the right account every time I reply to an e-mail.

In addition, I only have one of these accounts set up on my iPhone (the default one) but when I send e-mails from my iPhone when Entourage then syncs to the mail server these sent mails seem to randomly appear in either of the accounts even though they are all sent from the default mail account. Is anyone else seeing this behaviour?

Brendna

 

[William Smith [MVP]]

I have 2 exchange accounts set up in Entourage. When I receive mail
in one account I want it to default to the account that received the
mail - it seems to default to the account that is the default
account. Is there anyway I can change this behaviour other than
manually checking I am sending from the right account every time I
reply to an e-mail.

In Entourage, go to Entourage menu --> Preferences... --> Mail & News
Preferences --> Reply & Forward. UNcheck "Reply using the default account".

In addition, I only have one of these accounts set up on my iPhone
(the default one) but when I send e-mails from my iPhone when
Entourage then syncs to the mail server these sent mails seem to
randomly appear in either of the accounts even though they are all
sent from the default mail account. Is anyone else seeing this
behaviour?

How are you connected to the second account in Entourage? Is it a true
second account under Tools --> Accounts... or is this a delegated
account that appears because you've configured it under the first
account's settings?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Brendan_O_Rourke]

Bill,

thanks for the first tip - I will try it.

As per the second question. Yes its a completely different second exchange account, different exchange server and everything. As I can only have one exchange account on my iPhone I only have the default account on there.

Brendan

 

[William Smith [MVP]]

As per the second question. Yes its a completely different second
exchange account, different exchange server and everything. As I can
only have one exchange account on my iPhone I only have the default
account on there.

Check under Tools menu --> Rules to see if you have a rule moving your
messages. They can't move between accounts on their own.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>