Mutliple Pcs downloading workspace

[Sara]

Hi

I have setup up groove on work pc as multiple access required. Have
installed groove and setup account on home laptop (via the .grv file method)

I can see my workspaces on my home laptop but nothing is downloading when I
press "get workspace"

Does my work pc need to be on for this to download properly?

thanks

Sara

 

[Mark Smith]

Hi Sara -

Yes, you'll need to have both PCs on and connected to the web for the
initial space transfer.

Once that is completed, you can work with just one connected at a time
as the changes will be sent to Groove's relay server for delivery to the
other PC once it comes on line.

Hope this helps.

Mark Smith
Information Patterns

Hi

I have setup up groove on work pc as multiple access required. Have
installed groove and setup account on home laptop (via the .grv file method)

I can see my workspaces on my home laptop but nothing is downloading when I
press "get workspace"

Does my work pc need to be on for this to download properly?

thanks

Sara

--
Regards<br>
Mark Smith<br>
<a href="http://www.infopatterns.net">Information Patterns</a><br>
<a href="http://www.infopatterns.net/Products/ToucanReporter.html">Toucan
Reporter: Free Reporting tool for Groove Forms</a>

 

[Sara]

Thanks Mark

 

[Gell]

Dear Sara,

According to your update, please let me explain that when we want to sync
the workspace from multiple computer, we must need to check the following
points.
1: All the computers must be on line(Internet)
2: The Groove account has been logged-in on the computers.

After these steps, please try to sycn or downlad the data.

If you still cannot sync successfully, then please let us try to use
Grooveclean tool

A: Please shutdown the Groove software first.
B: Click Start, click Run, type the following command, and then click OK:
C:\Program Files\Groove Networks\Groove\Bin\GrooveClean.exe

The command line method:
From the Files menu, click Exit Groove.
Open the MS DOS command line window.
Type cd \progra~1\groove~1\groove\bin
Type GrooveClean and press Enter.

For the detail information about Grooveclean tool, we can refer to this link
page:
http://www.groove.net/support/kb/detail.cfm/docnum/TCN-00312

Afterr these steps, please let us try to start the Groove again and test the
results.