my pro11.msi file isMissing,no cd,cant reinstall,HowICanGetANewOne

[ryan]

the file pro11.msi is missing. i want uninstall my previous office (hope this
can fix the problem though) to install a new office 2003 with different
version. but still, it always ask for pro11.msi file to uninstall or
reinstall. can this problem fix if i reboot/reinstall the windows or my PC??
Any solution?

 

[jab]

search the folder or cd manually and locate pro.11.msi (the installation .exe
file for office pro2003) and run it from that location. The file is likely
not missing, just not viewabe from control panel. This solved the same
problem I had.

 

[Cherielw]

the file pro11.msi is missing. i want uninstall my previous office (hop
this
can fix the problem though) to install a new office 2003 wit
different
version. but still, it always ask for pro11.msi file to uninstall or
reinstall. can this problem fix if i reboot/reinstall the windows or m
PC??
Any solution?

Hi. I've had this same problem for 9 months now and finally got min
fixed today. Last spring, I inadvertently deleted a "hidden file"
which I strongly suspect was the PRO11.MSI file, and suddenly, I wa
unable to get updated to SP3 or receive any security updates because i
kept asking for the location of the PRO11.MSI file.

I purchased my computer used and it was originally a networked compute
for a large corporation. So I didn't get any software with it, othe
than what was on it, part of which was a corporate version of Offic
2003 Pro! Today, we purchased an unused corporate version of the sam
software from an individual. After uninstalling Office 2003 Pro from m
computer, the gentleman walked us through the reinstall. I then wa
able to update to SP3 and got the subsequent updates that followed. M
computer is now fixed.

I don't know if this info will help, or if it is different fo
computers that are not on the corporate version. But all we had to wa
uninstall the Office 2003 Pro that was already my computer when w
bought it, and reinstall the corporate software we just bought and i
works fine now!

Also, I read on another thread somewhere that you have to be sure t
delete all parts of the pro11.msi file. We didn't have to d
that...unless I got all of it when I inadvertenly deleted the "hidde
file".

Hope this helps. I know I've read scores and scores of complaints fro
people with this same problem. Ours turned out to be an easy fix

 

[OZI]

I have the same problem but worse than that I can't access my Office
2003 Pro OEM disk. When I insert the disk I am asked for the key, I
enter the key and after a time i get message 1 (see attached). As Office
2003 is already installed and only Outlook is giving me problems I tried
the Detect & Repair in the Help file. The installation process started
and I was asked to enter the directory for PRO11.MSI. I tried the disk
but with no success. Message 4 appeared and I followed the instructions
only to find that the file to which I was directed did not exist. Where
can I go from here?

OZI


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[Peter Foldes]

Locate missing .msi files
http://office.microsoft.com/en-us/assistance/HA011185721033.aspx

 

[OZI]

Thanks Peter. Unfortunatly, the suggestd fixes require the use of the CD
and the CD will not run.

OZI