New Doc doesn't take Normal.dot format

[DaviDon]

I had created and saved some avery labels. When I next opened a new
document, the cursor was at the correct left margin but at the very top of
the page with zero margin.

I found the Normal.dot file but there were two other files named
"Normal.dot." One had a tilde ~ in front of the name the other had an
upturned arrow in a circle on the lower right. "Normal.dot" was a 32kb file.
The other two were 1kb each. I clicked on the file wiht the upturned arrow
and it had a cursor location similar to the erroneous document. So I tried
saving it with a diferent name. It saved with its original name so I deleted
it and the file with the tilde in front.

The Normal.dot file had the margins correct so I opened a new doc and it
still showed the wrong margins. This is still happening. When I open
Normal.dot it looks fine. When I open a new doc I get bad margins.

 

[DaviDon]

Hi Brenda,

Thanks! That worked like magic. But of course, that's all these computers
really are, anyway... don't you think?

Thanks for the helpl.
Davidon

 

[Sue]

You are a genius. I've been trying to get my normal.dot format back for 2
days. And it took 10 seconds after reading your post. I can't thank you
enough, now I can fix it every time. I don't know how it gets screwed up, but
I'm sure glad it's back!!!!!
Thanks again.
Sue