Notes in Outlook 2007 no longer sync with my PDA via ActiveSync 5.

[deergc]

Equipment: Windows XP SP3 running on a Compaq S5400NX desktop. Office 2007
applications, including Outlook. Windows Mobile 5.1.1702 running on HP iPAQ
hx2750 PDA. Microsoft ActiveSync 4.5.0 is the synchronization software
between the two.

On 8/15/2008 I installed a dozen or so updates to my Windows PC from
Microsoft Update. Now I find that ActiveSync is unable to reliably
synchronize Notes from Outlook. Notes created, modified or even viewed in
Outlook on my desktop PC will not sync to my PDA. Instead, they get garbled
and my PDA locks up. I believe the ActiveSync application on the PDA cannot
handle the situation. Notes created or changed on my PDA are successfully
cloned to Outlook on the desktop PC. But it seems I dare not view or use
them on the desktop PC, as that triggers a new synchronization leading to a
lockup of my PDA.

I have reinstalled ActiveSync 4.5.0 with no improvement.

As part of the Windows Updates I mentioned at the start, there were two
updates to the Office System: KB951596 and KB954038. Has anyone encountered
problems of their own with Outlook since these updates were distributed?

I guess that, barring a true solution, I'll have to work around this by
removing Notes from the synchronization process. That will be inconvenient.
Anybody have a better option?

Thanks.

 

[Milly Staples [MVP - Outlook]]

Try posting this to microsoft.public.pocketpc.activesync to see if others have reported this problem and may have found an answer. As you can tell, Outlook is only the repository for the data and takes no active roll in synching.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, deergc asked:

| Equipment: Windows XP SP3 running on a Compaq S5400NX desktop.
| Office 2007 applications, including Outlook. Windows Mobile 5.1.1702
| running on HP iPAQ hx2750 PDA. Microsoft ActiveSync 4.5.0 is the
| synchronization software between the two.
|
| On 8/15/2008 I installed a dozen or so updates to my Windows PC from
| Microsoft Update. Now I find that ActiveSync is unable to reliably
| synchronize Notes from Outlook. Notes created, modified or even
| viewed in Outlook on my desktop PC will not sync to my PDA. Instead,
| they get garbled and my PDA locks up. I believe the ActiveSync
| application on the PDA cannot handle the situation. Notes created or
| changed on my PDA are successfully cloned to Outlook on the desktop
| PC. But it seems I dare not view or use them on the desktop PC, as
| that triggers a new synchronization leading to a lockup of my PDA.
|
| I have reinstalled ActiveSync 4.5.0 with no improvement.
|
| As part of the Windows Updates I mentioned at the start, there were
| two updates to the Office System: KB951596 and KB954038. Has anyone
| encountered problems of their own with Outlook since these updates
| were distributed?
|
| I guess that, barring a true solution, I'll have to work around this
| by removing Notes from the synchronization process. That will be
| inconvenient. Anybody have a better option?
|
| Thanks.

 

[deergc]

Thanks for the tip, Milly.
I have posted this inquiry in Microsoft's "Discussions in ActiveSync"
discussion group:
http://www.microsoft.com/communitie...rosoft.public.pocketpc.activesync&fltr=&exp=1

I will record here what I learn there.