E
Erik Alexander
Hi-
I recently tried to install the Office v.X 10.1.4 update on my iBook
G3 (I have successfully installed the 10.1.2 update). Near the end of
the update, the installer stopped at number 13 (an excel file I
believe) and reported an error in attempting to create the file. The
installer then stops.
Now, none of my office programs will even reach the splash screen when
opening. Instead, when attempting to open, they bounce in the dock
for a few seconds and then unexpectedly quit.
I assume I need to uninstall from the Office v.X CD and then reinstall
office and try each of the updates in order (10.1.2, 10.1.4, 10.1.5).
Two questions though:
1 - Is there anything I can do to get the 10.1.4 updater to work?
2 - I am most concnerned about losing all of my email in Entourage (I
use a POP client that deletes my email from the server). If I
reinstall Office, how I can insure I save all of my old email?
Thanks for any help-
Erik Alexander
I recently tried to install the Office v.X 10.1.4 update on my iBook
G3 (I have successfully installed the 10.1.2 update). Near the end of
the update, the installer stopped at number 13 (an excel file I
believe) and reported an error in attempting to create the file. The
installer then stops.
Now, none of my office programs will even reach the splash screen when
opening. Instead, when attempting to open, they bounce in the dock
for a few seconds and then unexpectedly quit.
I assume I need to uninstall from the Office v.X CD and then reinstall
office and try each of the updates in order (10.1.2, 10.1.4, 10.1.5).
Two questions though:
1 - Is there anything I can do to get the 10.1.4 updater to work?
2 - I am most concnerned about losing all of my email in Entourage (I
use a POP client that deletes my email from the server). If I
reinstall Office, how I can insure I save all of my old email?
Thanks for any help-
Erik Alexander