Office 2000 Prof SR1/SR 1a-help needed

[LCC Parks]

Whenever I go to the Office update site, I am told that I need Sr-1a update.
However, I have checked the data1.msi on my CD, anit is 2,255,200 b, which is
the size given for SR1a as detailed in Q267839.

If I download the SR1a update and try to run it, I get firstly a message
that the data1.msi on CD is incorrect for installing Word, then when I exit I
get a 1706 error message, and a note that the installation didnt complete.

I have looked at the various remedies suggested, including repair and
reinstallation of Office 2000, plus a new Windows installer, but I stll
cannot see:-

- why the CD file is SR1a, but the Windows Office update site doesnt sem to
think so.

 

[Susan Ramlet]

Hi, LCC,

There are several data1.msi files for Microsoft products. It's quite
possible that what it's looking for is a different product, such as Works
(which included Word), or FrontPage. When you update Office automatically,
it updates all Office products and may be seeking a CD for a related
product. See if this helps:

OFF2000: You Are Prompted for the CD for a Product Other Than the Patch You
Are Installing
http://support.microsoft.com/default.aspx?scid=kb;en-us;325088

Susan Ramlet
MVP - Office