Office 2003

[Big Jim]

I purchased Office small business 2003 upgrade to replace the temporary
trial version when I bought my laptop but I have had to reformat the hard
drive on that laptop and I don't have the trial version anymore so the
upgrade is useless to me. Do you have any suggestion on how I could resolve
this issue. I don't want to buy office all over again

JIm S

 

[Susan Ramlet]

I don't believe you could have "upgraded" a trial version that wasn't
licensed. An upgrade version is used to move from an older version to a
newer version, not from a trial to a licensed version.

If you have the installation media for an upgrade version, and any prior
version of Office that qualifies for an Office 2003 upgrade, adn your
product key, you should be able to install. Microsoft seems to have removed
the article that lists products that qualify for the Office 2003 upgrade,
but it would be previous versions, only back so far (Office XP, Office 2000,
at least).

If not, perhaps this will help:

How to replace Microsoft software or hardware, order service packs, and
replace product manuals
http://support.microsoft.com/kb/326246

 

[Bob I]

You sure that you didn't have a copy on MS Works as the qualifying
software? That is the more frequent scenario.

 

[Susan Ramlet]

Good point, Bob--Works would have also qualified...