Office 2007 Beta Tech Refresh

[Mem]

I just installed the Beta technical refresh for Office, and now I can't open
any of my old files in Word or Powerpoint (probably notihing in any
application). I get an error message saying that my antivirus software may be
interfering. I turned it off and still no luck. Any suggestions? The Beta was
working fine before the update. Thanks,

Michelle

 

[arsenalamie]

I have the exact same problem as do others, note the posts in the Excel forum
as well as here. I hope someone figures this out soon, as I've had to go
back to running Excel 2003 just to get anything done.

 

[mem]

Thanks for your reply. Actually, it was the Norton Antivirus Office Plug-in
that was the issue. I had tried running a script to disable it, per a
different post's suggestion, but no luck. I didn't realize you could disable
the plug in easily on the Anti-virus menu though. Just a simple check box,
and it fixed the problem. Appreciate the info.

Michelle

 

[arsenalamie]

Can you tell me exactly what you did and whether it also helped Excel work?
I tried disabling the plugin to no effect.
Thanks!
Steven

 

[mem]

I first just disabled Norton Antivirus' Auto-pretect, and that didn't help
(though I haven't yet tried turning it back on yet.) Then, I opened up Norton
and clicked Options. Under the Miscellaneous menu, there is an option to
disable the Office plug-in. After I did this, Ppt and Word worked again.
Excel works too (I hadn't tried Excel before, but would assume a similar
problem was occurring in Excel.) Hope this is helpful.

 

[darnold]

I had the exact same problem and did exactly the same thing and everything
seems fine now.

 

[arsenalamie]

Worked! Thanks!

I first just disabled Norton Antivirus' Auto-pretect, and that didn't help
(though I haven't yet tried turning it back on yet.) Then, I opened up Norton
and clicked Options. Under the Miscellaneous menu, there is an option to
disable the Office plug-in. After I did this, Ppt and Word worked again.
Excel works too (I hadn't tried Excel before, but would assume a similar
problem was occurring in Excel.) Hope this is helpful.