Hi Matt,
Thank you for updating the post. I am glad to hear the problem disappears.
If you have any questions in the future, feel free to start a new thread
here, we are happy to be of assistance.
Regards,
Daisy Cao
Microsoft Online Support
Microsoft Global Technical Support Center
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| Thread-Topic: Office 2007 slow to open files when open associated files
| thread-index: AcnjZGypz5n2FpFCQHCH9z0WcFp7CA==
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| From: =?Utf-8?B?TWF0dHBz?= <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: RE: Office 2007 slow to open files when open associated files
| Date: Tue, 2 Jun 2009 02:28:01 -0700
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|
| Hi Daisy,
|
| Sorry for the delay. The problem appears to have vanished as quickly as
it
| appeared.
|
| Thanks for your help.
| Matf
|
| ""Daisy Cao [MSFT]"" wrote:
|
| >
| > Hello,
| >
| > I am just checking to see how this is going. Please drop me a quick
note at
| > your convenience to let me know the current status of this issue. If
you
| > have any concerns, please do not hesitate to let me know. Thanks, and
have
| > a great day!
| >
| > Regards,
| >
| > Daisy Cao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | X-Tomcat-ID: 64543656
| > | References: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > | From: (e-mail address removed) ("Daisy Cao [MSFT]")
| > | Organization: Microsoft
| > | Date: Thu, 21 May 2009 09:57:55 GMT
| > | Subject: RE: Office 2007 slow to open files when open associated files
| > | X-Tomcat-NG: microsoft.public.office.misc
| > | Message-ID: <
[email protected]>
| > | Newsgroups: microsoft.public.office.misc
| > | Lines: 87
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68682
| > | NNTP-Posting-Host: tk2tomimport1.phx.gbl 10.230.18.247
| > |
| > |
| > | Hello,
| > |
| > | It seems Word or Excel documents takes about 40 seconds to respective
on
| > | your machine. You have tried DDE check and also run Office
Diagnostics.
| > |
| > | Base on my experience, it seems to be mostly caused by DDE.
| > |
| > | Dynamic Data Exchange (DDE) is an old technology and it is being
| > supplanted
| > | by OLE. By default when double clicking on a doc file, windows
explorer
| > | acts as a DDE client and sends DDE message broadcast to all open
window.
| > If
| > | an instance of word is open, then it will reply back and that
instance of
| > | winword will open the file.
| > |
| > | If we remove the DDE section, and have %1 .The dde message broadcast
does
| > | not happen and a new instance of winword will open the file.
| > |
| > | I would like to know when you remove the DDE section, does the file
opens
| > | faster and what kind of issues we encountered?
| > |
| > | Also, since the removing DDE section is not helpful on your machine,
| > let's
| > | try to run in clean boot environment which could also workaround this
| > issue.
| > |
| > | How to perform a clean boot procedure
| > |
http://support.microsoft.com/kb/331796
| > |
| > | After starting Windows in clean boot, please double click an Office
| > | document to see if the issue persists.
| > |
| > | Thank you. If you have any concerns, feel free to post back.
| > |
| > | Regards,
| > |
| > | Daisy Cao
| > |
| > | Microsoft Online Support
| > | Microsoft Global Technical Support Center
| > |
| > | ====================================================
| > | When responding to posts, please "Reply to Group" via your newsreader
so
| > | that others may learn and benefit from your issue.
| > | ====================================================
| > | This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > |
| > | --------------------
| > | | Thread-Topic: Office 2007 slow to open files when open associated
files
| > | | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw==
| > | | X-WBNR-Posting-Host: 212.169.16.94
| > | | From: =?Utf-8?B?TWF0dHBz?= <
[email protected]>
| > | | Subject: Office 2007 slow to open files when open associated files
| > | | Date: Thu, 21 May 2009 01:39:01 -0700
| > | | Lines: 14
| > | | Message-ID: <
[email protected]>
| > | | MIME-Version: 1.0
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| > | | charset="Utf-8"
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| > | | Newsgroups: microsoft.public.office.misc
| > | | Path: TK2MSFTNGHUB02.phx.gbl
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| > | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | | X-Tomcat-NG: microsoft.public.office.misc
| > | |
| > | | XP Pro SP2 x64, Office 2007
| > | |
| > | | This happened about 6 months ago, then disapeared and is now back.
When
| > | | opening Word or Excel 2007 documents, from either Explorer, from an
| > email
| > | | attachment or from the desktop, it takes around 40 seconds for the
| > | respective
| > | | application to load then even longer to load the document. This is
| > | | irrespective of whether the document is on a network drive or local
| > disk.
| > | | If I open the office application from the Start Menu and the open
the
| > | | document from either the recent documents or File>Open, it is
lightning
| > | fast.
| > | |
| > | | I have tried all the other suggested posts of removing DDE check
boxes
| > | etc
| > | | but this only complicates things and cause more problems.
| > | |
| > | | I have run the Office Diagnostics everything passes.
| > | |
| > |
| > |
| >
| >
|
