Office:mac2008 Home & Student edition

[IvanPW]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

When installing Office:mac2008 Home & Student Edition (which I have purchased new) the installation went OK. However, when I try to open any of the programmes (e.g. word or powerpoint) I get a window titled Create an Office Identity. After completing this form, and I select the continue tab, nothing happens: consequently I cannot open any of the programs.

I have re-installed this programme, but the result is still negative.

Any advice wld be appreciated.

 

[Diane Ross]

When installing Office:mac2008 Home & Student Edition (which I have purchased
new) the installation went OK. However, when I try to open any of the
programmes (e.g. word or powerpoint) I get a window titled Create an Office
Identity. After completing this form, and I select the continue tab, nothing
happens: consequently I cannot open any of the programs.

I have re-installed this programme, but the result is still negative.

Hmmmm, let's try this...

1) In your Documents folder, drag the Microsoft User Data folder to the
desktop.

2) Now open Entourage and see if it opens in a new blank Identity.

If that doesn't solve the issue, then we need to examine if you are in an
admin account along with other items listed in these links:

Dos and Don'ts for a good install

<http://tinyurl.com/6cmyyc>

Check List to troubleshoot your install

<http://tinyurl.com/cgp47l>