Outlook 2002 Crashing

[hughniche]

Hello:

I have had a serious crashing issue with Outlook 2002.

The Program seems to be working fine but about 4 times a day the program has
a 'fatal error' and shuts down. When I look at the reason for the crash the
following report is generated:

AppName: outlook.exe AppVer: 10.0.6838.0 ModName: oleaut32.dll
ModVer: 5.1.2600.5512 Offset: 000048a4

I have reinstalled the program with no change.

Any ideas would be helpful.

Thanks

 

[Brian Tillman [MVP - Outlook]]

I have had a serious crashing issue with Outlook 2002.

The Program seems to be working fine but about 4 times a day the program has
a 'fatal error' and shuts down. When I look at the reason for the crash the
following report is generated:

AppName: outlook.exe AppVer: 10.0.6838.0 ModName: oleaut32.dll
ModVer: 5.1.2600.5512 Offset: 000048a4

OLEAUT32.DLL is a Windows DLL and reinstalling Outlok woul;dn't have much
effect on it. See if this helps:
<http://www.techsupportforum.com/mic...30-solved-oleaut32-dll-error.html#post1931265>

 

[hughniche]

Hello Brian:

I have tried your suggested solution two times and the problem is still
occuring. I am now receiving the following error message:

AppName: outlook.exe AppVer: 10.0.6838.0 ModName: jscript.dll
ModVer: 5.8.6001.18702 Offset: 00025b24

in the 'more information' link when Outlook crashes. It now looks like the
jscript.dll is corrupt??? If you have any other suggestions I would be
greatly appreciative.

Hugh

 

[hughniche]

Hello Brian:

It is still happening... now with the following error message:

AppName: outlook.exe AppVer: 10.0.6838.0 ModName: mso.dll
ModVer: 10.0.6845.0 Offset: 0000e305

Help!

Thanks
Hugh

 

[hughniche]

another error message today:

AppName: outlook.exe AppVer: 10.0.6838.0 ModName: msvcrt.dll
ModVer: 7.0.2600.5512 Offset: 00036f07

 

[Brian Tillman [MVP - Outlook]]

another error message today:

AppName: outlook.exe AppVer: 10.0.6838.0 ModName: msvcrt.dll
ModVer: 7.0.2600.5512 Offset: 00036f07

Have you tried performing a repair install?