OUTLOOK 2003 WONT OPEN

K

Kerry

When I open outlook I get the Splash Screen and then it doesn't do
anything else. In the task manager Outlook.exe is using 50% of the CPU.I
can still use other programs. i can startoutlook in safe mode ok.Any
thoughts.
Cheers
 
V

Victor Delta

Kerry said:
When I open outlook I get the Splash Screen and then it doesn't do
anything else. In the task manager Outlook.exe is using 50% of the CPU.I
can still use other programs. i can startoutlook in safe mode ok.Any
thoughts.
Cheers
Click to expand...

You don't mention your operating system. When I had a similar problem using
Vista, I overcame it by setting Outlook to run in Windows XP compatibility
mode. You can set this via the shortcut's properties.

Let me know if it works for you too?

V
 
K

KERRY

Hi Victor Delta,
Thanks for that but I am using XP. I'll just have to keep trying.
Cheers,
Kerry
 
P

Peter Taylor

When I open outlook I get the Splash Screen and then it doesn't do
anything else. In the task manager Outlook.exe is using 50% of the CPU.I
can still use other programs. i can startoutlook in safe mode ok.Any
thoughts.
Cheers
Click to expand...

Use the scanpst.exe tool to fix it.
 
D

Diane Poremsky [MVP]

I'd try safe mode first. (Hold Ctrl as you click on the Outlook icon to
start in Safe mode.) Then a new profile
(http://www.outlook-tips.net/howto/profile.htm).

As a n FYI - Don't use compatibility mode - outlook doesn't need it and it
can cause other problems.
(http://www.slipstick.com/problems/compat_mode.htm)



Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/
OutlookForums http://www.outlookforums.com

"Kerry" wrote in message


When I open outlook I get the Splash Screen and then it doesn't do
anything else. In the task manager Outlook.exe is using 50% of the CPU.I
can still use other programs. i can startoutlook in safe mode ok.Any
thoughts.
Cheers
 

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