outlook 2007 backup not in file menu

[kayfam]

i am running outlook 2007 with SP2 under vista home premium. i downloaded and
ran pfbackup.exe and it seems to indicate a successful install but there is
no backup command in my file menu. i did Start>Run>....office12...outbak.dll
but the system asks me what program to open the file with and i have no idea.
Second, i look into Advance Options under the Other tab in Tools>Options and
there is no Com Add-Ins there to click on. I can't find an Outlook Backup
Addin anywhere, in fact. So i'm lost on how to proceed so i can create
Outlook backup files. Can any kind person help? Thank you,

 

[Milly Staples [MVP - Outlook]]

You find COM add-ins under Tools->Trust Center.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, kayfam asked:

| i am running outlook 2007 with SP2 under vista home premium. i
| downloaded and ran pfbackup.exe and it seems to indicate a successful
| install but there is no backup command in my file menu. i did
| Start>Run>....office12...outbak.dll but the system asks me what
| program to open the file with and i have no idea. Second, i look into
| Advance Options under the Other tab in Tools>Options and there is no
| Com Add-Ins there to click on. I can't find an Outlook Backup Addin
| anywhere, in fact. So i'm lost on how to proceed so i can create
| Outlook backup files. Can any kind person help? Thank you,

 

[Yet Another One]

i am running outlook 2007 with SP2 under vista home premium. i downloaded and
ran pfbackup.exe and it seems to indicate a successful install but there is
no backup command in my file menu. i did Start>Run>....office12...outbak.dll
but the system asks me what program to open the file with and i have no idea.
Second, i look into Advance Options under the Other tab in Tools>Options and
there is no Com Add-Ins there to click on. I can't find an Outlook Backup
Addin anywhere, in fact. So i'm lost on how to proceed so i can create
Outlook backup files. Can any kind person help? Thank you,

You have to run the backup installer as an admin or it will not work.
Even then it STILL sometimes does not work with UAC enabled.