patch package could not be opened

[Lou]

i was working on my outlook 2000 with windows XP when i
felt i had a problem, i tried to use detect and repair
tool but got the following:
This patch package could not be opened. Verify that the
patch package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows installer patch package.

Since then i tried also to reinstall outlook from the CD
but got the same message again.

what can i do ?

i saw a solution for people who tried to uninstall plus!
and got the same problem but i don't even have plus!

thank u 4 helping me !

 

[Susan Ramlet]

Hi, Lou,

See if this helps:

OFF: Err Msg: This Patch Package Could Not Be Opened ...:
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823

 

[Guest]

Hi Susan,

i tried that, but i didn't know which file i should try
to clean with the windows install clean up - so i tred
the office cd1 - but it didn't help - when i tried to
reinstal - i still have the same problem

what else can i do ?

thks 4 u r help

 

[Susan Ramlet]

Hi, Lou,

Clean out the Windows Installer references to any Office 2000 programs that
are in your system, then re-install the programs you cleaned out.

When you ran the Windows Installer Cleanup Utility, were there references to
any other versions of Office programs in your system?