K
KarenH
One of our users has a powerpoint 2000 presentation. They had the media
people add sound to it and burn it to a CD so that others can view it in
their browsers.
When playing it, the sound is fine and the presentation begins, but when
it's time for the next slide, they get a pop-up asking them to install the
Microsoft Office Animation Runtime.
Answering "no" allows the presentation to continue, although they have to go
through this with every slide change. Answering "yes" takes them to the
Microsoft site where they were then prompted to download something else that
was called "Microsoft Genuine . . . " (the user did not get the entire name
of that add-in). They clicked yes to that and the download then went to a
validation step. The validation step failed because this second dowload was
for Powerpoint 2002/2003, and the reason given was that their version of
Powerpoint was 2000.
Is there any solution to this? Thanks.
people add sound to it and burn it to a CD so that others can view it in
their browsers.
When playing it, the sound is fine and the presentation begins, but when
it's time for the next slide, they get a pop-up asking them to install the
Microsoft Office Animation Runtime.
Answering "no" allows the presentation to continue, although they have to go
through this with every slide change. Answering "yes" takes them to the
Microsoft site where they were then prompted to download something else that
was called "Microsoft Genuine . . . " (the user did not get the entire name
of that add-in). They clicked yes to that and the download then went to a
validation step. The validation step failed because this second dowload was
for Powerpoint 2002/2003, and the reason given was that their version of
Powerpoint was 2000.
Is there any solution to this? Thanks.