printing Excel

[JAF]

I have a customer that receives email with an attachment
of a Excel spreadsheet that will not print. He gets an
error stating that your file could not be printed due to
an error on HP LaserJet. It states that the printer is not
connected or he is out of space. When he receives or
prints any other Excel documents he does not have this
problem. I can print the Excel sheet from this sender. If
anyone has a possible answer or needs more information
please email me.