Problem installing Office 2007 Enterprise Edition

K

kja

I have downloaded this three times. (Four actually, but it didn't work the
first time)
I have tried to install several times. It goes through the process, has me
put in my Product Key, but when it gets to a certain point I get the message
that there was an error during setup. There are no details about what the
error is.

I have a trial edition of Office 2007 that I cannot delete through
Add/Remove Programs. I have deleted Office 2003 (also a trial version, I
believe)

I read another user's post that said my IT department at work should support
this, but I haven't tried to contact them yet to see if they will help. Also,
I have the option to order a disk in addition to the download. Would it make
any difference in the installation if I used a disk?

I appreciate any suggestions.
 
J

Jeff Strickland

kja said:
I have downloaded this three times. (Four actually, but it didn't work the
first time)
I have tried to install several times. It goes through the process, has me
put in my Product Key, but when it gets to a certain point I get the
message
that there was an error during setup. There are no details about what the
error is.

I have a trial edition of Office 2007 that I cannot delete through
Add/Remove Programs. I have deleted Office 2003 (also a trial version, I
believe)

I read another user's post that said my IT department at work should
support
this, but I haven't tried to contact them yet to see if they will help.
Also,
I have the option to order a disk in addition to the download. Would it
make
any difference in the installation if I used a disk?

I appreciate any suggestions.


I suggest calling the IT Dept.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top