Hi Ramas,
Using the information in this article
http://support.microsoft.com/?fr=1&kbid=315152
locate the setup logs for Office XP Service Pack1
(SP1) in a subfolder of your Temporary Files folder and see
what the version listed is for Office XP in the log file,
not in the mentioned .INI file (as those can be modified).
(you can get to your temporary files folder by typing %TEMP%
from Start=>Run).
If the version of Office XP Professional + Front Page
shown in that log file is 10.2627.0 then it is
an edition not sold by Microsoft and updating via
http://officeupdate.microsoft.com isn't provided by Microsoft
(FWIW, MS doesn't have software for retail customers
that is sold in CD only form) and the MS supported
method for solving the problem is as listed in the
above MS Knowledge Base article if you have 10.2627.0)
If it's 10.2627.1 per that log file (not the .ini file)
then it can be a problem with either the MS Installer
or from not first shutting down all other software
utilities and antivirus.
===========
When I'm trying to install OXPSP1 I always recieve this
error msg:
"Error 1328.Error applying patch to file
C:\Config.Msi\PTD2.tmp(or other *.tmp file). It has
probably been updated by
other means,and can no longer be modified by this patch.
For more information contact your patch vendor."
:-/ Whats does it mean? Because I did not update MS
office at all. Could anyone help or explain me?
Thanks,
Ramas >>
--
Hope that helps,
Bob Buckland ?
MS Office Products family MVP
*Courtesy is not expensive and can pay big dividends*
http://go.CompuServe.com/MSOfficeForum?loc=us
Have a little fun with Office
http://microsoft.com/uk/office/xtra/
Get a Microsoft Certification of your Office App Skills:
http://microsoft.com/traincert/mcp/mous/requirements.asp
Try the new MS Knowledge Base Help and Support Search Tools & FAQ:
http://support.microsoft.com
Choose the newsgroups focused on your MS Office applications:
via Browser:
http://communities.microsoft.com/newsgroups/default.asp?icp=prod_office
by Newsreader: (Outlook Express)
news://msnews.microsoft.com
