Publisher 2003 Crashes the computer

S

Steve

Hi All,

I have interesting problem with Publisher 2003 on 20 of HP XW4100 (Nvidia
Card). The problem is that when user open Publisher and click on new
document, it will crashes the computer and restart. It happens on most of 20
HP Xw4100. I have all the updates and the drivers are current. I am leaning
towards to video card but not sure. Anyone hae any idea? Thanks.
 
J

John Inzer

Steve said:
Hi All,

I have interesting problem with Publisher 2003 on 20 of
HP XW4100 (Nvidia Card). The problem is that when user
open Publisher and click on new document, it will crashes
the computer and restart. It happens on most of 20 HP
Xw4100. I have all the updates and the drivers are
current. I am leaning towards to video card but not
sure. Anyone hae any idea? Thanks.
================================
If you reduce your Graphics Hardware Acceleration
as per the instructions in the following articles and
realize an improvement, it's an indication that you
need to update your video driver:

(263391) How to Change the Graphics
Hardware Acceleration Setting in Windows
http://support.microsoft.com/?kbid=263391

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

And...could the culprit be Norton?

(329820) How to use Office programs with
the Norton AntiVirus Office plug-in
http://support.microsoft.com/?kbid=329820

--

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........I am a volunteer.......

Solutions that work for
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