recurring Windows Configuration box appears since installing Publisher 2007

S

sparklinbluiz

I am very frustrated with this problem and hope someone can help.

Ever since I installed Publisher 2007, I have been having trouble with my
Outlook 2003. I was not happy with the entire suite of programs on Office
2007 Enterprise but since I had already designed my business cards with
Publisher 2007, I needed to load it on my desktop. (My Office 2003 version
didn't include Publisher). Ever since installing the Publisher, from time to
time
when Outlook (2003) downloads email, a windows installer box appears saying
it needs
to configure Office Enterprise 2007; the dialogue box says "configuring", a
status bar appears and it seems to be working something. Every so often it
will say changes will not take effect until system restart but even after
restart it comes back. I was very carefuly not to install any other parts of
Office 2007 Enterprise; I unchecked all boxes except for Publisher. It is
very frustrating and slows down my work flow waiting for this configuration
box and I never know when it will appear and can't figure out any rhyme or
reason to when it does. Also, once in awhile I get the box that asks for
network password but when I click cancel it is fine. From what I've read
online, the Publisher 2007 shouldn't affect the 2003 products and that
Outlook is the only program that seems to really conflict with different
versions.

One person had suggested I run the Windows Installer Cleanup Utility but
when I read the website it specifically said it was not to be used on Office
2007 products so I did not run it.

Please help!

Thank you.
 
S

sparklinbluiz

Mary,
Thank you for your helpful reply. I have considered installing Outlook 2007
and decided against it. I am in the middle of an important project and don't
have time for the learning curve right now or any potential problems that
may arise.
I read through both articles you suggested and did a repair through "add
remove programs". So far I have not had any windows installer box popping up
but I will keep watch over the next few days. I did get a message that the
repair was successful so hopefully that is the fix.

Again, I appreciate your help. If you don't see another posting you'll know
it worked permanently :)
 
S

sparklinbluiz

Mary,

I guess you figured since I wrote again, it did NOT work :( This morning
when I logged in, the network password box was waiting for me, I hit cancel,
(since I know the password is fine) and sure enough the configuring office
2007 box came up again. I'm at my wits end. I know I can uninstall Publisher
and it will go away; I now seem to remember that this is why I didn't have
the program on here. I think this happened awhile back and I uninstalled it
because I couldn't find a fix. This time however, since my business cards
are on here I need to find the fix. The laptop is Vista and isn't compatible
with either of my printers or I would just print cards from there.
Purchasing a new printer is not an option at this time.

Does anyone have any other suggestions I can try?

Thanks.
 
M

Mary Sauer

This post was in the Office newsgroup yesterday.

I recently installed Office 2007 Pro as an upgrade to Office XP on my
Vista32 system. Like many other people I encountered the problem of
each Office application displaying the "Please wait for Office to
configure....." at startup.

Like most people I just canceled this and everything ran fine. But I
got tired of doing this and spent several hours searching for a fix.
That's when I discovered just how wide-spread this problem is.

I was not able to discover a fix that worked for me. So I decided to
outsmart it.

What I did was stop at the "Are you sure you want to cancel" dialog and
then I started task manager. I saw there was a Setup.exe running. This
had to be the routine that was issuing the message. So I searched my C:
for it and found it several setup.exe's. But this location seemed like
the right location:

c:\program files\common files\microsoft shared\office12\office setup
controller

Sure enough there is setup.exe in that directory. So I renamed it to
setup.exe.office12 so I'd have it if I ever needed to go back and
re-do/update my Office installation.

Doing this renamed stopped the "Wait to...." dialogs from appearing.
Now my Office 2007 apps start right up - except for Excel which shows
the dreaded "stdole32.tlb" message. If anyone knows how to fix this I'd
love to hear the solution.
 
S

sparklinbluiz

Hi Mary,
Thank you for passing along that article. Unfortunately for me, it doesn't
apply since I am on Windows XP Media Edition. I did a search for all the
setup.exe files and did not find any folders that even mentioned Office or
Microsoft Office that had a setup file. I did use the advice about starting
task manager while the configuration window was up and I found the file that
is running is: msiexec.exe. I did a search online and found that if that
file is in the Windows/System32 folder it is ok. It is but it is also in a
prefetch folder and the i386 folder but from what I read online, those don't
seem to indicate anything wrong therefore I can't see anything to rename to
fix the problem on my system.

The only other place I find a similar file is (exactly like this with upper
and lower case): MsiExec.exe.<8numbers&letters>.ini.inuse in the application
Data/applicationhistory folder of documents and settings (i did not post the
actual 8 digit number/letter sequence in case it identified my computer in
some way).

I don't know if this information will help identify my problem but I hope
so!

Thanks again.
sparklinbluiz
 
M

Mary Sauer

desperation I used. It works for me... He/she concluded it was a permission
problem.


Download and install SubInACL.exe
http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

Open WordPad and Paste the following

cd /d "%programfiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /
grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /
grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /
grant=system=f

Save as
fix_office_permissions.cmd

Double-click this file...

I make no guarantees, as I said earlier this worked for me. The orginal post was
titled "Why does the confiuration wizard run every time I start Word 2" by
kimwindsor at hotmail.com 5/18/2007
 
S

sparklinbluiz

Mary,

Thank you once again. I'm not sure this process would be safe for me to
perform. I looked into the SubInACL and it lists it works for many systems,
mostly servers, but it lists XP Professional and does not mention XP Media
Edition therefore I'm afraid to try it. I figured maybe I could go into the
registry and set the permissions manually but (after doing a BU first) I did
a search for parts of the strings (like grant=administrator) thinking I
could just enter the "f" part (I assume that gives "full" permissions?).
Anyway, I found nothing by searching "grant". I did find entries when I
searched "permissions" but none of them seemed to relate to Office. There is
a place to set permissions but I dont' know enough about that to determine
if anything can be fixed in there to solve the problem.

Anything else you can recommend? I did see some elaborate "fixes" online but
they seemed to be people using the full 2007 enterprise package and on
Vista.

Do you think it would be safe to use that SubInACL on my system? Do you
recommend that?

Thanks again!
 
S

sparklinbluiz

Thank you, I will check that out. Btw, I have tried to find the Office group
you refer to but I haven't been able to on my newsgroup server. Can you tell
me exactly what it is called?
Thank you!
 
D

Devan

Did you ever figure out how to get rid of the stdole32 message? Mine does the
stdole32 then has to configure (when opening excel) every time.
 
M

Mrs. Dent

I do not know where to go to ask my question, and if anyone can direct me,
that would be great. I have not been able to get Microsoft to help me on
this.
I downloaded the free trial of Publisher 2007 onto my computer. After I was
prompted to restart my computer, I did so, and ALL that was on my computer
was erased. I just got my computer serviced, and new programs and updates
were installed, and I lost everything...including the money I spent to get
this done. I want to know why after the download this happened to my
computer.

Believe it or not, the same thing happened when I had updates installed.

Both times I had to reinstall my entire computer functions...still loosing
all that I had paid for from the computer guys who serviced my computer.

I am quite frustrated with this, and dare not download anything from
microsoft, from the internet, or when prompted to install updates, on my
computer.

Can anyone help with this?
 
M

Mary Sauer

Do you get an error message besides the configuration box? Publisher will not
erase your computer! Something else is going on. Do a virus and malware scan.

Your programs will configure if you have a mix of Office products. Read the
following article for solutions.

Information about using 2007 Office suites and programs on a computer that is
running another version of Office
http://support.microsoft.com/kb/928091/en-us
 

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