unable to install office 2003 on Vista

S

Steve Grech

Microsoft Office Student and Teacher Edition 2003 will not load on Windows
Vista Home Premium - During installation it comes up with an error message
wanting a file called CS561404.CAB

Please help
 
D

DL

Did you uninstall any Office Trial & Activation Assistant, then reboot,
before installing your paid for version?
 
S

Steve Grech

Hi. .I am still unable to install..

I uninstalled the trial version of Office that was installed by HP on this
new PC. and rebooted.

The same following error messgae comes up when installing 2003.
Ãnstallation error: File not found

A required unstallation file CS561404.CAB could not be found

Original Installation source required:
If you installed Microsoft Office Standard Edition 2003 from a CD, please
insert you CD ..etc
Once you have located your installation source click OK.

So I clicked OK....nothing.

I find the CAB file in the CD file list...still nothing.

Your help would be really apreciated.

Thanks Steve
 
D

DL

Did you also uninstall the Activation Assistant?

Steve Grech said:
Hi. .I am still unable to install..

I uninstalled the trial version of Office that was installed by HP on this
new PC. and rebooted.

The same following error messgae comes up when installing 2003.
Ïnstallation error: File not found

A required unstallation file CS561404.CAB could not be found

Original Installation source required:
If you installed Microsoft Office Standard Edition 2003 from a CD, please
insert you CD ..etc
Once you have located your installation source click OK.

So I clicked OK....nothing.

I find the CAB file in the CD file list...still nothing.

Your help would be really apreciated.

Thanks Steve
 
S

Steve Grech

Hi DL...yes I did also uninstall the Activation Assistant...still no
success...Steve
 
D

DL

This answer was posted a while ago;
---------------------------------
Remove and reinstall Office 2003
======================


1. Download and install the Windows Installer Cleanup Utility.

<http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/m
sicuu2.exe>

2. After you install the Windows Installer CleanUp Utility, click Start
menu-> All
Programs-> Windows Install Clean Up.

3. Highlight Microsoft Office 2003 entry in the list and then click Remove.
Quit
the Utility.

Note: If you have got any other old or redundant office entries or other
Office
stand alone products such as FrontPage, Visio, OneNote, etc in the list,
please
remove them together.

4. Close all applications.

5. Click Start menu-> Run, type "regedit" (without the quotation marks) in
the Open
box and press Enter.

6. Expand the registry tree on the left pane and locate the following two
registry
keys:

HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\Software\Microsoft\Office

7. Right-click on this key and click Delete to delete those keys.

8. Open Windows Explorer, and then browse to the "C:\Program Files" folder

If it exists, rename the "Microsoft Office" to "Microsoft Office OLD"
If it exists, rename "OfficeUpdate" to "OfficeUpdateOLD"
If it exists, rename "OfficeUpdate11" to "OfficeUpdate11 OLD"

9. Click Start menu-> Run, type "%Temp%" (without the quotation marks) in
the Open
box and press Enter.

10. Empty the %Temp% folder.

Note: If some files can't be deleted, please skip them, which don't
influence the
result of the troubleshooting.

11. Empty the Recycle Bin.


12. Restart your computer and install Office 2003.




I hope that this helps resolve your issue.

Regards,

Rick
 
B

Bob I

Try copying the CD contents to a temporary folder on the C: drive and
then run the install from ther.
 
S

Steve Grech

Hi DL

I have followed all instructions to the letter, and it is still coming up
with the same error message. Looks like I am going to have to pay someone to
do it for me. Thanks for your help anyway. Cheers..Steve
 

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