Unable to install office2003 SP2

S

Stefan van Hest

Hi,

I'm not able to install Office2003 SP2 on a Windows 2003 terminal server.

After trying to install the servicepack i get the following error: Kan de
update niet installeren. (dutch) Which means Unable to install the update.
There are 3 errors in the application log, one of them points to an install
log.

These are the last few lines in the logfile
-------------------------------------------------------------------------------------------------------------------------------------------------------------
MSI (s) (A8:2C) [11:24:38:918]: Product: Microsoft Office Basic Editie
2003 - Update 'Office 2003 Service Pack 2 (SP2): MAINSP2ff' kan niet worden
geïnstalleerd. Foutcode: 1603. Meer informatie is beschikbaar in
logboekbestand
C:\DOCUME~1\ADMINI~1.AMA\LOCALS~1\Temp\OHotfix\OHotfix(00009)_Msi.log.

MSI (s) (A8:2C) [11:24:38:918]: Note: 1: 1729
MSI (s) (A8:2C) [11:24:38:918]: Product: Microsoft Office Basic Editie
2003 -- De configuratie is mislukt.

MSI (s) (A8:2C) [11:24:38:918]: Attempting to delete file
C:\WINDOWS\Installer\193655e.msp
MSI (s) (A8:2C) [11:24:38:918]: Unable to delete the file. LastError = 32
MSI (s) (A8:2C) [11:24:38:933]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (A8:2C) [11:24:38:933]: MainEngineThread is returning 1603
MSI (s) (A8:00) [11:24:38:949]: Destroying RemoteAPI object.
MSI (s) (A8:D8) [11:24:38:949]: Custom Action Manager thread ending.
=== Logboekfunctie beëindigd: 14-9-2006 11:24:38 ===
MSI (c) (E0:74) [11:24:38:949]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:74) [11:24:38:949]: MainEngineThread is returning 1603
=== Verbose logging stopped: 14-9-2006 11:24:38 ===
---------------------------------------------------------------------------------------------------------------------------------------------------------------

This also caught my attention: (multiple entries)

DEBUG: Error 2746: Transform 40TTo40U invalid for package
C:\WINDOWS\Installer\5390f.msi. Expected product
{90440413-6000-11D3-8CFE-0150048383C9}, found product
{91130413-6000-11D3-8CFE-0150048383C9}.
MSI (s) (A8:2C) [11:24:18:793]: Skipping validation for patch transform
#40TTo40U. Will not apply because previous transform was invalid

Anyone?

gr. Stefan van Hest
 

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