Uninstalling Office 2007

L

Lister

Greetings All,

We are in the process of migrating to Office 2007 under our enterprise
agreement. We will be upgrading to Office 2007 Pro Plus.

Currently we install the Core products of office (Word, Excel, Powerpoint &
Outlook) and install Access and Publisher when required. to do this i created
an MSP from the setup.exe and configured the installation to install only the
4 products and saved this to a folder called custom. I then also created 3
additional MSP's for Access, Publisher and InfoPath.

To install the files we have a copy of the contents of the CD on every
machine in a folder called acp ie c:\acp\setup.exe

we have scripts that call the exe and pass the switches to the install files
and config files and everything installs fine with no problems at all.

Example

To install we use
c:\acp\setup.exe /adminfile c:\acp\custom\office.msp /config
c:\acp\proplus.ww\config.xml

The MSP holds the serial as it is hidden from view when you go to edit the
file and what to install only, in the config.xml holds the Company Name and
Organisation detials along with SETUP_REBOOT = Never as well as the usual
hidden install and accept EULA.

My problem is when we come to uninstall any of the applications again using
a script below

c:\acp\setup.exe /uninstall /config c:\acp\proplus.ww\config.xml

This uninstalls the 4 programs but restarts the machine even tho we have
surpressed it. Enabling logging we have been able to get more detail about
the error as follows:

FILESINUSE: No files have been reported in use, yet a reboot is requested
from windows installer. Reboot will be required

Scheduling reboot operation: Deleting file c:\config.msi\40374d.rbf. Must
reboot to complete operation.

One or more (windowless) processes are holding files in use.

Then the system reboots

has anyone seen this before or got a work around for it?

PS We have windows Installer 3.1 installed as that is a prereq for office 2007
 

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