update failed

[w f Cook]

Tried to update Office XP PRO and got the following
output on the Office 2000 sr-1 Setup(0014).txt file.
I've tried several times.
Their initial analysis program says it needs SR-1 before
I can apply SR-2&3
*---------------------------------------------

Starting execution.
Command line: /c /L2
Opening the patch source file, E:\DOCUME~1\WALTER~1
\LOCALS~1\Temp\IXP002.TMP\source.ini.
Searching installed products.
Detected the following products for patching:
{00000409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00040409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location:
http://download.microsoft.com/download/office2000prem/Upda
te/3821h/WIN98/EN-US/data1.msp
The version of IE installed on the computer is
6.0.2800.1106
IE has already been updated to the level of Office 2000
SR-1 or above
Error: The file, E:\DOCUME~1\WALTER~1\LOCALS~1
\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53},
has an invalid size.
Beginning download of
http://download.microsoft.com/download/office2000prem/Upda
te/3821h/WIN98/EN-US/data1.msp.
Finished downloading
http://download.microsoft.com/download/office2000prem/Upda
te/3821h/WIN98/EN-US/data1.msp.
Error: The file, E:\DOCUME~1\WALTER~1\LOCALS~1
\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53},
has an invalid size.
Error: The Office 2000 SR-1 Core Update patch is missing
or invalid.
Microsoft Office 2000 SR-1 setup ended prematurely
because of an error.

 

[Susan Ramlet]

Hi, w f Cook,

The setup log files you've provided are not for Office XP Pro. They are for
Office 2000.

What is the error or behavior you are seeing when updating Office XP? Are
you using the automatic update facility at the Office Update site, or are
you trying to apply a patch manually?