When I close Word, I get encountered problem shut down box.

[Nipchat]

I have Word 2003, XP op system. When I close Word I get a error Box.
"Word has encountered a problems and needs to close"

There must be a bug somewhere. I have run repair "office" from install disk
and hard drive. I have uninstalled Word and reinstalled. And have
uninstalled office and re-installed. I can't get it to go away. what can I
do??

 

[garfield-n-odie]

If you view the error report contents, what is the ModName that
encountered the problem?

 

[Terry Farrell]

Is this a solution?

That's a symptom of a Word Data Key corruption - usually because Word has
been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption include:

• The mouse does not work when you use Word.
• You cannot open a Word document from the Search window in Windows
Vista.
• You cannot open a Word document from Windows Desktop Search.
• Word crashes when you try to start or exit Word.
• Word crashes when you open the Open dialog box.
• Word crashes when you save a document.
• Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
fix that will do this for you.
http://support.microsoft.com/kb/940791 and press FixIt