why do I keep being asked to enter network password?

[Mike]

This is driving me insane! Every time I open Outlook it asks me to enter my
network password for one of my e mail accounts. It doen't do it on my
Netbook which uses Outlook Express. It won't receive any e mails sent to
this account and it won't remember the password even though I tick the box.
Aaagghh! Help please!

Mike

 

[Tom Willett]

What version of Outlook? What version is your O/S?

: This is driving me insane! Every time I open Outlook it asks me to enter
my
: network password for one of my e mail accounts. It doen't do it on my
: Netbook which uses Outlook Express. It won't receive any e mails sent to
: this account and it won't remember the password even though I tick the
box.
: Aaagghh! Help please!
:
: Mike

 

[Ben M. Schorr, MVP]

You didn't specify What version of Outlook you are using but maybe this will
help: http://support.microsoft.com/kb/290684

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[VanguardLH]

This is driving me insane! Every time I open Outlook it asks me to enter my
network password for one of my e mail accounts. It doen't do it on my
Netbook which uses Outlook Express. It won't receive any e mails sent to
this account and it won't remember the password even though I tick the box.

You could search yourself at Microsoft's huge knowlegebase on your
unidentified version of Outlook, like:

http://www.google.com/search?q=site:support.microsoft.com++outlook++remember++password

I use Google's 'site:' operator to do the search instead of using
Microsoft's own search (http://support.microsoft.com) since Microsoft is so
stupid as to think users want to first include in their search all the
community posts (and disabling the option so to exclude community posts
doesn't work). Once you figure out which version of Outlook that you use
then you could include that in the search, like:

http://www.google.com/search?q=site:support.microsoft.com++"outlook+2002"++remember++password

where I searched on Outlook 2002 but you could specify whatever version you
have but didn't identify here. You also did not specify your operating
system which would also help identify the appropriate articles, like:

http://www.google.com/search?q=site...tlook+2002"++remember++password++"windows+xp"

If you are using a pre-Vista version of Windows, it could be due to a
corrupted encrypted cache for passwords in the registry, so try:

http://www.google.com/search?q=site...++password++"windows+xp"++"protected+storage"