wmvs need re-inserting on each computer

[Martin Conradi]

I have a stable platform, unchanged for months if not years - XP with
PPT2003 and 2007. Two clients have recently used wmvs and in both cases
these have needed re-inserting when moved to some (not all) computers - as
if the link has been absolute, not relative. On computers 'A', 'B' & 'C' the
videos worked fine; then slides were slightly edited on computer 'D' - only
for the wmvs to need re-inserting when run on 'A' again.

Both the presentation and wmvs are always kept in the same folder. Once
re-inserted they play properly so it does not seem to be a network issue.

I have a great deal of experience using wmvs in PPT and have never come
across this issue before. Any thoughts?

Thanks.

 

[Martin Conradi]

No editing of the videos was done at all - just edits to a couple of slides
elsewhere in the presentation, a couple of pngs changed. Apart from the
original videos (supplied by a major production company) it was ll my own
work and nobody else had access to the files.

 

[Martin Conradi]

Steve, one other thing. The show was created in 2007 then saved inboth 2007
and 2003 formats for client reasons. Normally no problem. But I have
recently been getting problems re-opening the 2007 presentation and each
time have to open a blank presentation and import the slides - irritating
but seems to work OK. This has never seemed to affect the 'link' problem so
have not associated the two. Any thoughts on this?

Thanks.

 

[Martin Conradi]

Steve,

I tried roundtripping but it has made no difference. And I have reinstalled
PPT without success. The problem affects three recent presentations (one
almost entirely of photos) but not the rest. The only odd thing about the
roundtripping is that in one file tested grey text changes colour to black.

The absoute/relative wmv problem has occurred with two different clients -
but in each case only on some computers, some of the time. I sent Client A a
with the files on CD (using it as a starage medium, not ; it plays fine from
the CD and on the first computer they installed it on. The file was not
edited. But when they copied it to a second computer, and when they sent it
on to another client from the first computer, both times the wmvs failed. I
didn't do either of the onward transmissions myself so can't vouch for the
detailed accuracy of the report. When I went in and reinstalled the wmvs
they worked fine.

With Client B I took it in on a memory stick and put it on their network.
The wmvs failed on computer 1 but worked on computer 2. After editing a
couple of slides (not the wmvs) it failed on both. When I reinserted the
videos both worked fine (i.e. presumably not a network issue).

I have run both original presentations through your 'fix links' utility, and
all links are shown as 'OK'.

I have recently found some malware on my computer - rogue.sysCleaner - now
removed. Could this have affected PPT?

Martin