Word 2007 crashes in Vista

[genie56]

Running Vista with all Windows updates and new reinstall of Office 2007. Word
200 crashes and will not close and will not save a file. Seems to work if I
open a file in SAFE mode. Also, on-line help suggestions regarding registery
entries appear to be for non-Vista systems. HELP!

 

[Herb Tyson [MVP]]

The usual causes are:

1. Misbehaving add-in.

2. Corrupted Normal.dotm.

3. Corrupted registry entry (usually the Data key). For Word 2007 (both XP
and Vista), the Data key is located here:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word



For more detailed understanding of the underlying reasons for such problems,
this article can be helpful:

http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm