10.1.1 Lost Entire Entourage system/inbox/folders..everything

7

720 Doug

I just downloaded some software updates from Canon, and when I restarted the
computer my Entourage program is GONE. The program is there but its as if I
am opening ENtourage for the first time and NONE of my emails, folders, saved
messages, etc are anywhere to be found

I am working on a brand new iMac and everything was working fine until I did
this software update.

PLEASE... I AM DESPERATE. We run a business and this is the only computer
that has these files that I am now missing and have been trying all day to
try and recover.
 
M

Michel Bintener

See if the post on this website can help you:

<http://www.barryw.net/weblog/files/lost_data.html>

On a non-related note: once you've managed to retrieve your data, make sure
you download the latest update for Office v.X; 10.1.1 is obsolete, you will
need to upgrade all the way to 10.1.9 to make sure Office v.X is functioning
correctly on newer Macs.

<http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down
load/OFFICEX/OfficeX_1019.xml>


On 19/11/2007 21:43, in article
[email protected], "720 Doug" <720
I just downloaded some software updates from Canon, and when I restarted the
computer my Entourage program is GONE. The program is there but its as if I
am opening ENtourage for the first time and NONE of my emails, folders, saved
messages, etc are anywhere to be found

I am working on a brand new iMac and everything was working fine until I did
this software update.

PLEASE... I AM DESPERATE. We run a business and this is the only computer
that has these files that I am now missing and have been trying all day to
try and recover.

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

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