2002 update to SP3: personal settings gone!

[John Sphar]

After doing a web update to Outlook 2002 SP3, my settings
have been lost. I looked around these forums and it looks
like people are saying outlook.pst is the personal
settings file, so I searched. There is one for each XP
Pro user. Mine is has tons of stuff in it and sure enough
the one corresponding to my username has > 180,000 bytes -
so that must be it. How do I get the new Outlook
installation to load it?

Thanks, John

btw, isn't it a good idea to save this file on another
device "just in case?" Is there a feature that does it
inside outlook or should I do it manually?

 

[Brian Tillman]

After doing a web update to Outlook 2002 SP3, my settings
have been lost. I looked around these forums and it looks
like people are saying outlook.pst is the personal
settings file, so I searched. There is one for each XP
Pro user. Mine is has tons of stuff in it and sure enough
the one corresponding to my username has > 180,000 bytes -
so that must be it. How do I get the new Outlook
installation to load it?

File>Open>Outlook Data File. Make it your default delivery location again.

I applied SP3, just like many people, and never saw this side effect. I
wonder why some do.

btw, isn't it a good idea to save this file on another
device "just in case?"

You bet.

Is there a feature that does it
inside outlook or should I do it manually?

Outlook doesn't come with that feature bundled, but you can download
PFBACKUP from Microsoft.
<
http://www.microsoft.com/downloads/...3a-b7d0-4b16-b8af-5a6322f4fd01&DisplayLang=en >

Manually also works well, but don't forget to close Outlook first.